Grapevine Post Purchase Survey
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
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$25/month. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 5.0 (232)
- Developer
- Union Works Apps
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Post purchase, NPS & attribution surveys you can query with your own AI. Unlimited responses.
Grapevine is a Shopify-native survey platform. Run post purchase, NPS, CSAT, attribution and on-site surveys from one app, with unlimited responses on every plan, so collecting more never costs more. Attribution reporting ties responses to order and AOV data so you can see which channels drive sales. Display rules target surveys by order value, product, country and customer type. Send responses to Klaviyo, Shopify Flow and GA4, or query them with your own AI assistant via our MCP integration.
- Unlimited post purchase, NPS, CSAT & attribution surveys, no response caps
- See revenue and AOV by channel to learn which marketing drives sales
- Target surveys by order value, product, country, payment method & customer
- Query your survey data with your own AI assistant via our MCP
- Run surveys post purchase, on-site, in email and on Shopify POS
- Popular with stores like yours
- Based in United States
Languages
English, French, Spanish, German, Italian, Portuguese (Brazil), and Portuguese (Portugal)
Works with
- Customer accounts
- Shopify POS
- Shopify Flow
- Shopify Admin
- Checkout Extensions
- Google Analytics
- Google Sheets
- Klaviyo
- POS
- Thank you & Order Status Page
Categories
Form customization
Survey types
Submission management
Customer behavior
Marketing and sales
Visuals and reports
Pricing
Choose the plan that best fits your business.
Complete
$25 / month
Features
- Unlimited responses, no overage fees
- Post purchase, NPS, CSAT & attribution
- Works on all Shopify plans
- Revenue & AOV by marketing channel
- Target by order value, product & more
- Query your survey data with your own AI
- Send data to Flow, Klaviyo & GA4
- Run on-site, in email & on Shopify POS
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (232)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is a high‑value, easy‑to‑use way to run post‑purchase and checkout surveys like “How did you hear about us?” They report strong completion rates and use the data to refine marketing channels, budgets, and NPS. Many appreciate the Shopify‑native setup, flexible targeting and branding, solid analytics and exports, Klaviyo and Flow integrations, and responsive support—especially given the low monthly cost.
Rare find: just works, fair pricing, and actual humans behind it
Like many Shopify merchants, I’ve replaced most paid plugins with home‑grown or “vibe coded” alternatives to save money. Grapevine is one of the few apps I’m not planning to replace, and for good reason.
First, it simply does what it’s supposed to do. Setup was straightforward, surveys look native to my store, and I haven’t needed to hack anything to get custom features or designs. It’s one of those apps you install and then forget about in a good way.
Second, the pricing is honest. Flat fee, unlimited responses, no sudden price jumps as transactions grow. In a world where simple plugins become expensive as you succeed, this feels refreshing and respectful.
Third, the support is genuinely human. Steve actually listened to my improvement ideas and treated them seriously. It’s rare to feel like you’re talking to the people who shape the product, not just a support queue.
If you want a survey app that works out of the box, doesn’t punish growth, and is built by people who care, Grapevine is an easy recommendation.
Thank you for taking the time to write this review Henri, it genuinely made our day, as did visiting your Shopify store to learn about your bid to conquer the Galaxy. It's genius!
Surviving the vibe coding cull is high praise, and not something we take lightly. It was a real pleasure chatting with you and hearing your ideas for expanding our MCP tools. Your ideas will be fed into our next workshop.
We'll keep working to earn our place in your tech stack, and who knows, maybe we'll also become a customer of yours so that we can contribute a bolt or two towards your goal of building the Death Star.
If you need anything else, we're here to help.
The Grapevine app has been a great resource for our ecommerce business needs. We've gained crucial insights from our customers since implementation that have allowed us to pivot and improve upon our services. This has been an invaluable service for our needs and is incredibly affordable.
Thank you so much for taking the time to submit a review of our app, it is very much appreciated! We're very happy to hear that our app is an invaluable tool for providing insights into your ecommerce business.
This app has been an incredible find and has performed so well for our small business so far! It’s really user-friendly for setting up all the surveys, and the customer service is incredibly efficient.
We’re currently using their interactive Shopify checkout survey, where customers can leave feedback about their experience before they forget, and we’re also planning to use the Klaviyo integration for more in-depth feedback.
Highly recommend this app over some of the other big survey platforms.
Thank you so much for your review, it means a lot coming from another small business. Catching feedback at checkout is exactly what that survey is built for, so it's good to hear it's working well for you. Do let us know when you get onto the Klaviyo integration, we'll happily walk you through it. There are also plenty more insights to be had beyond the checkout if you fancy exploring.
Support
App support provided by Union Works Apps.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, staff members
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Store owner
Name, email address, phone number, physical address
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Staff members
Name, email address, phone number
View and edit store data:
Customers, orders, staff accounts, Online Store
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Edit customers
Customer data
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Edit orders
All order history
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View staff accounts
Staff accounts
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Edit Online Store
Online Store script tags, Online Store page content on a path controlled by the app
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View other data
Locations
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