Growave: Loyalty & Wishlist

Growave: Loyalty & Wishlist

Reviews (1,289)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an all‑in‑one customer engagement tool combining loyalty, reviews, wishlists, referrals, and VIP tiers. They report higher repeat purchases, conversions, and trust, with flexible loyalty rules and customizable widgets. Setup, migration, and daily use are described as smooth, with reliable performance and helpful for both online and in‑store. Support is frequently praised as fast, proactive, and willing to handle customizations and complex migrations.

Edited June 21, 2025

The support I got is really great. The app itself works also smoothly, and I like all the pages for my website that are pre-populated and ready-to-go. I ran into some problems though with orders that had to come from different older systems. So, I had to import them first and after that, I could Reward Points for my pass clients as well. Especially Tina and Alex helped me out with this. Appreciated! 5 stars Olaf IMPERIO Cosmetics

IMPERIO Cosmetics
Netherlands
About 4 years using the app
Growave replied June 8, 2021

Heya gorgeous Olaf IMPERIO Cosmetics team 🤩

We are so glad and happy for your valuable feedback, it just melts our hearts in Growave. We work hard on making our app great every day and this has been our reward - to have customers like you 🤍

Thanks one more time from the whole Growave team!

June 7, 2021

Great team! The online supporters are nice and professional,solving problems fast as we expect. Appreciate all the works,5 stars for sure!

SOCIE Select
Taiwan
28 days using the app
Growave replied June 8, 2021

Hi there,

Wow! You are so kind to us 😊. I would also give you 5-star Review for the best customer of ours, but it is simply impossible cause all our customers stay on top of all priorities 🚀.

And this already worth all our efforts, and we will never get tired exceeding your expectations ☀️.

June 9, 2021

Great App, Great customer support. What I like about them is they have 5 app's including in 1 platform which is much easier to manage. Thank you Growave!

Universal Nail Supplies
United States
About 1 month using the app
Growave replied June 11, 2021

Dear Universal Nail Supplies 💅🏻,

We truly appreciate your valuable feedback on us. It is indeed easy to manage 5-apps in one and we aim to make our app simple and flexible to meet your needs every day. It was a very enjoyable experience to lead you through onboarding.

We are always happy to assist you and it is our pleasure to always make you satisfied with Growave and wishing you a great weekend ahead🤩!

June 10, 2021

We previously used a different rewards provider and felt it was lacking, in almost all categories. The pricing structure was brutal, the limitations were overbearing, and the customer service was non-existent. We finally decided to migrate over and chose Growave; what a difference. The import process of all previous rewards members, points accumulated, etc. was almost effortless. The options for pricing structure allows us to offering some really awesome services our competitors don't (wishlist, rewards points tiers, customizations, etc.) for a really reasonable price. We also worked directly with Alex to integrate color palettes, custom placement of our "wishlist" button, and some other tidbits and it was... all free. The chat feature is functional and efficient. They follow up via email. Night and day difference and worth every penny. We have immediate usage of new features we launched and customers are really pleased. Thank you to the whole team behind Growave for providing such an excellent service. Thank you Alex, for making our on-boarding and customizations so seamless.

Bubble Wrapp Toys
United States
9 days using the app
Growave replied June 11, 2021

Hello, amazing Bubble Wrapp Toys team 🔫🧸,

We are so glad to see you in our big and wonderful Growave family 🥳. Thank you very much for your gorgeous review, it is the real source of kindness and inspiration for our team. We are always happy to know that you are satisfied with our services, moreover, we love to always aim at exceeding your expectations with us.

It is very important for us to make you feel comfortable with the onboarding and integration process. We do understand how crucial may be even the smallest details like color palettes, and for this reason, our team works hard on making the app available and flexible to everyone. Behind Alex, there is a whole team of Growave, who does care about you as a customer and part of a team, and it is just unbelievably awesome to see how our efforts are paying off in a way of your emotions. It is priceless - to have a family like this ❤️.

Cheers, and let's have fun 😁.

Edited June 11, 2021

Really impressed with my Growave integration and their team. The onboarding process was great and customer service have been fantastic in helping me with quick responses and customisations that I've required. Really well priced for what the app suite provides and how great the customer service is! I previously used Yotpo for reviews and had tried out their loyalty app too. Pricing was just so prohibitive and Yotpo widgets were slowing my site down. Having reviews, wishlist and loyalty all within the one app, dashboard and price with Growave is brilliant.

Neon Gray
United Kingdom
17 days using the app
Growave replied June 16, 2021

Heya wonderful Neon Gray team 💫.

We are glad that you liked the onboarding and installation process of Growave. For us, the very first impression is always important and we put a lot of effort to make not only the first but whole experience great with us!

Thanks for mentioning our pricing as well. We have recently launched a new pricing list and it was a new step forward towards enabling our features and services to all shops, regardless of their budget size. We understand how hard times can shake stable businesses, and the priority for us is to not just help you stay afloat, but boost your business like a rocket🚀.

The whole Growave team is working on optimization of speed and making our app faster, even though it is an all-in-one app. This is one of the key things we work on because the shopping experience does matter to us.

Thank you 💖.

June 15, 2021

I really love their customer support ream especially "Tina" and "Alex"
This app is worth installing and subscribed. Let support them, you will not disappoint for sure. I can guarantee!

Kimochii Thailand Official Store
Thailand
4 days using the app
Growave replied June 16, 2021

Hey Kimochii Thailand team 🌠.

We thank you for sacrificing your precious time to provide us with such wonderful feedback! 🥰

We are more than happy you're pleased with our tools as well as the customer service. Tina and Alex really felt your words, and the whole Growave team appreciates you for supporting us. Happy merchants like you are the best thanks for the hard work we love doing!

Your words are priceless, so you are 😊.

June 16, 2021

This app is great in so many ways. They're customer service team goes above and beyond to ensure that they resolve any issue you are having. I highly recommend this app for rewards program on your site.

LINK'D THE LABEL
United States
About 2 months using the app
Growave replied June 17, 2021

Good day LINK'D THE LABEL team 🤗.

We are sending you warm gratitude for your time and for sharing your precious thoughts. We are pleased for preferring us and your faith in us. Our main mission is devoted assistance with respect and fulfillment and to provide a high-quality product for an accessible price to everyone.

Cheers 🎊.

June 18, 2021

Five stars +++. I installed the app in full of its app functions. The app is very complex but simple to configure and even make it customized. The support staff is exceptional. Throughout the journey I was followed by Tina in an impeccable way, prompt and quick to every request, to solve all problems from the smallest to the most important. She always gave me the right time to solve problems. Tina was great. In addition to Tina, I also congratulate Alex who in some moments replaced him in the assistance. Congratulations also to the technical staff for having solved my personal customization requests, not least having fixed the pop up for iphone that covered the possibility of check out. We will soon launch the loyalty / community strategy knowing that we have the best app and the best support staff available. Thanks Tina, Thanks Alex. Roberto.

Non Posso, Ho Danza.
Italy
29 days using the app
Growave replied June 22, 2021

Our greetings incredible Non Posso, Ho Danza. team 👋,

Endless thanks to you for giving such a warm and constructive review on us. We are happy infinite times to read it and to see you with us in our big Growave family.

Alex and Tina, and the rest of the team made an effort to meet your satisfaction and we are all glad that it meant something to you. Growave app has really cool features for boosting any shop, and every day we try to make it even more efficient and easier for you to use. The success of any shop lies just in front of any merchant, here at Growave.

It provides flexibility so that every shop can have it designed in its own way, making the shopping experience even better for clients. We also know how important it is to cover mobile users and work on enhancing and enabling every program to work smoothly on mobile platforms as well.

Great words by the great customer, thanks a lot, and happy Growaving 🎉🎊

June 21, 2021

I couldn't ask for more. Top-notch customer service. Lightning fast and super supportive staff, especially Alex, who has accompanied me since the beginning of app installation to customization. He and his team have fulfilled many of my customization needs, was very prompt and quick to every request and solved all problems from the smallest to the most important. The app itself is a great all-in-one product. Super easy to install and use! We don't need to download tons of other apps (which hurts our page speed significantly) or subscribe to any other expensive separate services. We particularly love the Instagram Shoppable feature for its nice presentation and functionality, which we haven't been able to find elsewhere without having to pay hundreds of dollars for just about the same one.
Highly recommended !! For those small companies and startups out there who don't have the million-dollars budget yet very "picky" about both the quality and quantity of the services you'd receive, Growave is the answer for you.

Perlamuse
United States
12 days using the app
Growave replied June 22, 2021

Heya awesome Perlamuse team 🙋‍♂️,

Such great words on us we hear from you, and the whole Growave team is super happy that we met your expectations and reached your satisfaction. We truly appreciate it, and this definitely boosts us to work even harder and make you more satisfied each time. Thanks for highlighting the affordable pricing and great functionality of Growave, we have been working really hard to reach such a level of service.

All of our programs are aimed to deliver fast and feature-rich options to contribute to your growth, and our developers optimize Growave each time to make it even faster and flexible on any shop, regardless of the traffic and data volume.

Additionally, it's our pleasure to serve you in a prompt and kind way, including Alex and other Support team members.

Thanks again, your words are priceless, and hope it will be helpful to other merchants as well 💖.

June 21, 2021

We have been using all products from Growave. It's not all perfect, but what is? And, whatever customization or issue we had they have been extremely helpful.

VERGE
New Zealand
2 months using the app
Growave replied June 22, 2021

Aww, thanks a lot for your amazing review on us, dear VERGE team 😊,

Your kind words are a powerful engine that moves us forward and we are always ready to go the extra mile to provide you with fast and quality service. You are absolutely right, nothing is perfect, but our main goal is to always give you the best possible solution.

Cheers, and take care of yourself 🙋‍♂️.