GV: Gift Card & Store Credit
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I wish the app worked but it didn't work with the Whisk theme. I installed it and it broke all the formatting on my page. Sad that the only affordable gift card app doesn't work.
Hi Shari's Tea shop,
As mentioned in our follow-up email, please send us a staff account for further investigation. We will be more than happy to support you and bring you a great gift card experience.
Look forward to hearing your reply.
Thanks,
David.
Instalé esta app hace ya un tiempo. En su momento era gratuita (como se indica), pero de un tiempo a esta parte no se puede utilizar salvo que accedas al plan de pago.
Hi Hoyo 7 store admin,
This is Sunny from the GV Gift Card Team. First of all, I sincerely apologize for any inconvenience caused.
We’d like to inform you that our pricing structure has recently been updated. The Free plan is now only available for small and new stores, while stores on growing are required to upgrade to the Premium plan to continue using the app.
This change helps us continue providing stable performance, new feature improvements, and dedicated support for active merchants. We also shared this update in advance via email notification before the change was applied.
To continue using the app without interruption, please select the Premium plan within the app. Once activated, all features will be available again immediately.
Please rest assured that we communicated this change transparently in advance. An email notification regarding the pricing update was sent to merchants prior to the release so they could review the changes and prepare accordingly.
I hope it's clear and helpful for your concern.
Best regards,
Sunny
GV Support Team
So far, so good. far better than any other gift card product I have tried. Will update review once have delved deeper, but all good so far :)
Looking forward to using this app. Looks good.
super easy to use!
Just starting to use GV but looks great and it's free to use.
Woah!! What an Experience totally premium like features in a free app like this. JUST Perfect.
Easy to use is my best priority.
I've had limited experience with your app so unfortunately, I can't make provide a proper review. All I can say is that I can't use your app until I become a member until I explore your store for an unspecified amount of doing but I can't really explore because I can't use any features until I become a member which is odd and kinda off putting.
Dear MiMi's HandCrafted Gifts store admin,
This is Sunny from the GV Gift Card Team. First of all, I sincerely apologize for any inconvenience caused.
What you described is definitely not the experience we want our users to have, and I completely understand why it felt off-putting if you were unable to explore the app features properly before getting started.
We would really appreciate the opportunity to investigate this issue further and help you have a smoother experience with the app. Could you please reinstall the app on your store so our team can check and verify the issue from our side? Once the app is reinstalled, we’ll review everything carefully and assist you as quickly as possible.
Please let me know once the app has been reinstalled, and I’ll personally follow up with you right away.
Warm regards,
Sunny
GV gift card team
WE WOULD LOVE TO TRY ALL FEATURES
