Reviews (218)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

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Merchants describe this as a powerful WhatsApp automation tool for order alerts, abandoned cart recovery, COD confirmation, NDR, reviews, and broadcasts. They say it cuts manual work and boosts engagement, conversions, and retention, especially where email underperforms. Features like segmentation, catalog messaging, FAQ bots, AI chat, CTWA ads, and real-time tracking are praised, along with smooth Shopify integration, quick setup, and highly responsive, consultative support.

August 7, 2025

As a brand just starting out with WhatsApp marketing, we were initially using other platforms but wanted something more mindful and budget-friendly. We’re currently on QuickReply’s basic plan, which has fewer features than what we used before, but we decided to give it a shot for a month and the results are visible.
A huge shoutout to Saloni Madan our assigned support manager, who truly made this experience outstanding. Her way of explaining things is incredibly clear, patient, and practical. She doesn’t just explain she understands your brand's needs and suggests smarter ways to engage your audience. Saloni made sure we weren’t just using the platform, but actually benefiting from it.
QuickReply has been a smart shift for us, and we’re already considering switching to the standard plan soon with the required features.

Arkaye jewels
India
17 days using the app
December 19, 2024

This application has worked well for us. The automatic retry and shopify segment integration has made broadcasting easy.

behno New York
India
2 months using the app
July 4, 2024

Quickreply is an affordable solution for brands looking to scale themselves via whatsapp. We found it much better than other competitors in the market. It has helped us reach more customers via whatsapp and solve their queries quicker.
QR broadcast marketing with various re-attempts has also helped us gain sales.
Their customer service is also quick and they have a solution to all your problems! I would recommend it to fellow middle scale brand owners as well!

The Fun Company
India
4 months using the app
July 8, 2025

The dashboard seems pretty handy, it's easy to understand and use. It has really helped us with our communications to our customers.

Awear Beauty
India
3 months using the app
June 29, 2024

This App has been fantastic. . It allows direct, real-time customer engagement, making it easy to send personalized updates and promotions.

JewelEMarket
India
Over 1 year using the app
May 3, 2024

Our partnership with QuickReply has been positive. One of the standout aspects has been the support provided by QuickReply's team. They have been helpful and quick to address any issues or questions we've had, making our experience seamless and enjoyable.

The Forbidden Fruit India
India
About 2 months using the app
February 20, 2024

The experience is good so far with Quick Reply. Quick Reply is an effective and efficient platform. The Team is accessible and prompt in resolving issues or queries.

Sugar For She Is
India
4 months using the app
November 29, 2023

Quick Reply team understands the needs of ours and being helpful ! The customer service is great and Neha is doing a wonderful job, We are really impressed by Quick reply service. This tool really helps to connect with customers easily.
We want you to know how much we appreciate your business. Thank you for providing the best possible service.

ROOT and SOIL ®
India
4 months using the app
March 19, 2025

Great Team.
Fantastic Support.

Really supportive and polite people.
Especially Rochan from CS.
Good Job.

The Be Life
India
About 2 months using the app
November 29, 2024

Works good. POC was very helpful on getting all the things done smoothly .

kneetoes
India
About 2 months using the app