HidePay: Hide Payment Methods

HidePay: Hide Payment Methods

Reviews (393)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably hides or shows payment methods based on flexible rules by product, customer type, or market. It’s praised for improving margins, reducing failed or unavailable options, and simplifying checkout by reordering, renaming, translating, and hiding express buttons. Many use it with Shopify Markets and multiple providers. Setup is described as quick, performance stable long term, and support fast, proactive, and very hands-on.

July 28, 2024

I have installed hide pay requested for support, couldn't reach anyone. then i decided to uninstall it. we configured ourselves however, didn;t find any change in our checkout page. if possible please get back to us

MyPicPax
United Arab Emirates
6 days using the app
Nextools replied July 29, 2024

Hi, so sorry to hear that, unfortunately we did not receive any email or contact request. Could you reach us at support@nextools.tech. We will also try to contact you by email. I hope you will give HidePay a sceond chance. Best ❤️

July 4, 2024

Their customer support is very great , they guided me very well and solved my issue .

maxxspeed
India
23 days using the app
Nextools replied July 5, 2024

Thanks you very much for your review 😊

Edited September 3, 2026

Great customer service and tons of Customization Features for Hiding Payment methods on different conditions. Good Work

Akbar Aslam
Pakistan
About 3 years using the app
Nextools replied April 25, 2024

Thanks you very much for your review 😊

April 17, 2024

Andrea was amazing support. My requirements were setup in the app in minutes. He even told me to downgrade my plan to save money as I didn't need the advanced features.

Keebz N Cables
Australia
7 days using the app
Nextools replied April 19, 2024

Thanks you for your kind words, it's a pleasure help our customers 😊

April 15, 2024

The best customer support! super helpful and very dedicated to create for features to cater to my needs thrilled with my experience with the app so far

Boho Stitch
Egypt
About 3 hours using the app
Nextools replied April 16, 2024

Thanks you for your kind words, it's a pleasure help our customers 😊

Edited February 5, 2026

The app was extremely helpful in meeting all my requirements and helping in customizing the checkout options. Andrea was extremely helpful and supportive in answering all my questions and resolving issues (even some not related to the app :) Thank you, super job!

maati crafts
India
Almost 2 years using the app
Nextools replied March 23, 2024

Hi, we are really sorry you are having problems getting in contact with us. You can just click on “Get support” inside the app, write us an email, use the live chat available during working hours, writing us on LinkedIn, so it’s really easy to get support. We also sent you an email yesterday as soon as you updated the review. Please check your email. Let us know how we can help you.

March 8, 2024

Great customer service! We appreciated that they took the time to understand our issue, work with the developer, and updated the app to help us resolve it.

Forever Ring
Canada
About 1 month using the app
Nextools replied March 10, 2024

Thanks you for your positive review 😊

March 5, 2024

Massive thanks to Fabio, great service. Also, the app works great and the interface is very slick and integrates very well with Shopify UI. Love it.

Thank you.

The Designer Rooms
United Kingdom
9 months using the app
Nextools replied March 7, 2024

Thanks you for your kind words, it's a pleasure help our customers 😊

March 2, 2024

Today we had a problem with configuring a larger number of markets in our store and the application owners quickly found solutions for us. Every support should look like this, especially on Saturday. Responsiveness 10/10! Recommed this one to anyone looking for good solution in affordable price ;)

HealthLabs
United Kingdom
8 days using the app
Nextools replied March 5, 2024

Thanks you for your kind words, it's a pleasure help our customers 😊

Edited March 15, 2024

very good support for setting it up. these guys are awesome!

Beauty-Plus ΡΕΘΥΜΝΟ
Greece
14 days using the app
Nextools replied March 2, 2024

Thanks you for your positive review 😊