HidePay: Hide Payment Methods
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Reviews (393)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably hides or shows payment methods based on flexible rules by product, customer type, or market. It’s praised for improving margins, reducing failed or unavailable options, and simplifying checkout by reordering, renaming, translating, and hiding express buttons. Many use it with Shopify Markets and multiple providers. Setup is described as quick, performance stable long term, and support fast, proactive, and very hands-on.
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Impeccably simplifies the handling of payment methods at checkout and has enabled us to significantly improve the user experience of our online shop.
Customer support is fast and quick to solve any problems. I recommend installing it to avoid future development headaches :)
Thank you very much for your review 😊
This app is really nice. Within the app it's possible to make better rules in your checkout than that's possible within Shopify's own app. I'm able to make if statements with different conditions to make sure that the right payment method is shown to our customers.
I had some difficulties regarding the setup, but the team from Hidepay helped me with it :)
Thank you very much for your review 😊
App is not working as expected.
Support only available through "in-shopify-mail" (no reply so far). By coincidence I messaged their support software because it is linked on the bottom of their app (why would you link them?).
UPDATE: I never received that mail.
Hi, we really apologize if you are not getting the most from HidePay. We sent you the instructions for the correct configuration by email, so you can correct your rule and achieve what you are looking for. The support is available through email and by in app chat during working days. Please let us know if with our instructions you solve your issue or you need any other support, we are also available for video chat support. Regards 👋🏻
Fantastic app and excellent support! Fabio was incredibly helpful when we encountered some issues. Highly recommended for managing complex payment rules with multiple conditions.
Thank you very much for such amazing review 😊
Amazing App for Payment Control!
Hidepay is a game-changer! I use it to hide Klarna for orders with longer fulfillment times and for high-ticket items where I want to avoid paying 4-5% commission to certain payment providers. The app works flawlessly and has saved me a lot of hassle and fees.
The customer support is absolutely incredible! I had trouble setting it up initially, but their team stepped in and resolved everything within minutes. And the best part? All of this for the cost of a cup of coffee per month!
If I had to sum it up in one word: AMAZING!
Thank you very much for such amazing review 😊
This app has been a great fit for managing our payment options and how they're displayed at checkout. Since we sell across multiple GEOs with different payment needs, being able to configure this per region has saved us a lot of manual work. On top of that, their support team has been fantastic - fast responses, friendly, and they actually solve the problem instead of just pointing to a help doc.
Thanks you very much for your review 😊
Good working app and great support!
Excluded a certain payment for all but one country and changed the sorting order.
Thanks you very much for your review 😊
Limiting the payment options at checkout speeds up the process for customers, and the support team will definitely appreciate having fewer inquiries about incorrect payment choices. Your business will thank you for that! :)
The app is easy to use, and the helpdesk was great. Andrea quickly helped us customize the settings. Great job, team!
Thanks you very much for your review 😊
No abre la app, queda en blanco. No se puede configurar nada.
Hi, we are very sorry you experienced this issue. Most of the time the problem is related to the fact you have installed an anti-spam into your browser or you are using a VPN. Please get in contact with our support at support@nextools.tech and we will assist you in solving this problem 😊
We really hope you want to give HidePay another chance.
HidePay is an awesome app with excellent customer support.
The feature for hiding and sorting payment methods in different markets is fantastic and very user-friendly.
It works perfect in combination with volume discount from Nextools!!
Absolutely recommended!!!!!
Thanks you for your kind words, it's a pleasure help our customers 😊