HidePay: Hide Payment Methods

HidePay: Hide Payment Methods

Reviews (393)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably hides or shows payment methods based on flexible rules by product, customer type, or market. It’s praised for improving margins, reducing failed or unavailable options, and simplifying checkout by reordering, renaming, translating, and hiding express buttons. Many use it with Shopify Markets and multiple providers. Setup is described as quick, performance stable long term, and support fast, proactive, and very hands-on.

May 5, 2023

Andrea was extremely helpful, quick and spent a lot of time helping. Thank you I will recommend this app

The Candle Brand
United Kingdom
8 days using the app
Nextools replied May 5, 2023

Thank you for your review, we really appreciate your feedback 😊

August 9, 2023

Excellent application! The application works as presented and has a lot of filtering options to hide payment methods. The customer support is very efficient and helpful in helping with the first configurations.

Mattreness
Portugal
36 minutes using the app
Nextools replied August 11, 2023

Thanks you for your kind words and for your support 😊

May 2, 2023

Great App. Very helpful support.
Unfortunately, it is not possible to hide payment methods in other markets. It turned out that this is a Shopify restriction and not solvable within the possibilities of Nextools. Not their fault.
Again, very prompt, friendly and helpful support! Thanks

YOHANN
Switzerland
8 days using the app
Nextools replied May 2, 2023

Thank you for the positive feedback! We're sorry that we couldn't provide a solution to hiding payment methods in other markets due to a Shopify restriction. We're glad to hear that our support team was prompt, friendly, and helpful 😊

February 3, 2025

Great support

Roamic
Spain
About 3 hours using the app
Nextools replied February 4, 2025

Thank you very much for your review 😊

June 5, 2023

Pretty simple app, easy to set up, quick support, we had some issues in the very beginning, but they were all solved in minutes.

3-wines.com
Slovenia
About 1 hour using the app
Nextools replied June 5, 2023

Thank you for your kindly words, we are glad you liked the simplicity of HidePay 😊

April 13, 2024

The CS team provided timely and politely customer service even though problem is not resolved re: some restriction posted by Shopify. I would still recommend this apps and hopefully what I invested (I paid for annual plan) would cover those transaction fees that the business would have to pay without the help of this apps.

Free Little Bees
Hong Kong SAR
6 days using the app
Nextools replied April 15, 2024

Thanks you for your kind words, it's a pleasure help our customers 😊

August 13, 2025

love your app such a good service !!!!

MILAOR jewelry
Israel
9 days using the app
Nextools replied August 13, 2025

Thank you very much for your review 😊

February 20, 2024

very good app. hides payment well

NZAZU
United Kingdom
7 months using the app
Nextools replied February 21, 2024

Thank you for your positive feedback 😊

August 23, 2023

Very good app for strategic integration of payment methods. The support by Andrea is also really world class and fast. Highly recommended

Infinity Moments
Germany
About 1 hour using the app
Nextools replied August 24, 2023

Thank you for the positive feedback 😊

Edited May 26, 2023

Die App funktioniert leider nicht.

Kunden ohne Tag können verstecke Zahlungsmethoden sehen.
Die einzige Funktion dieser App funktioniert nicht.

Dschinni Shisha
Germany
16 days using the app
Nextools replied May 16, 2023

--- UPDATE 05/27/2023 ---
We're sorry to hear that. We've looked into it and as discussed in chat it appears you're using a different checkout that isn't based on Shopify's native checkout, making it impossible for our app to function properly. You'll need to contact the developers of the app you're using to explore payment customization options. If you decide to use Shopify's native checkout, our app should work without any issues.

--- FIRST ANSWER TO 5* REVIEW ---
Thank you for your kind words and for acknowledging our outstanding support and app performance 😊