Reviews (450)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app significantly boosts revenue and average order value with upsells, cross‑sells, gifts, and tiered discounts. They like the modern, highly customizable cart drawer that can replace the main cart and quick cart, plus gamified tools like progress and free‑shipping bars. Many describe setup as intuitive and reliable, and praise fast, hands‑on support for custom code, complex rules, and feature requests.

March 2, 2026

I liked that the cusotmer support was fast and intentional in reaching out. They reached out multiple times to ensure that my query was resolved.

Mason Grey Collective
India
About 23 hours using the app
iCart replied March 3, 2026

Thank you so much for your kind feedback! 😊 We’re really glad to hear that you appreciated our fast and proactive support. Our team always aims to follow up and ensure every query is fully resolved. If you ever need anything else, we’re always here to help!

June 7, 2021

We are using the app for a month and found amazing upselling techniques. I would advise you to work on making it more dynamic like using drag and drop functionality and the ability to shift sections accordingly as well.

LAMAV
Australia
2 months using the app
iCart replied June 8, 2021

Hey Khushboo!!!👋 Thanks for writing your valuable feedback.....🙏🙏 We have the functionality in our app which you have suggested!! Please check your inbox we have sent you an email!!!

Keep upselling with iCart drawer🤫 and increase number of orders🤭🥳

January 27, 2023

Good technical support. Missing some customization features, such as placement of certain things etc.

ellatu
United States
2 months using the app
iCart replied February 1, 2023

Thank you for the review, Mark! 🙏🏻

Edited December 14, 2022

Overall very helpful app, not without its occasionally drawbacks, but i would definitely recommend giving it a try.

YaYa & Co.
United States
Almost 2 years using the app
iCart replied December 16, 2022

Thank you so much for the review, Julian!

September 23, 2022

Very helpful & quick customer customer support. I had an increase of sales of a companion low cost product. It would pay to add app to a copy of your live theme first to understand how it works. It was too easy to add a global discount on all sales ( buy in next xx mins) by not knowing how it worked

Foot Forward Shoes
New Zealand
2 months using the app
iCart replied September 26, 2022

Thank you so much for your feedback!! 🥰

February 8, 2022

So far the app seems to be working well but I'm yet to test properly. Customer Service has been fantastic though and every issue has been addressed

Oliver Co. London
United Kingdom
About 2 months using the app
January 25, 2022

very helpful and quick assistance service. very easy to customize. Thanks to Chandni for replying so fast.

HDC Happy Dog co
Australia
About 2 hours using the app
Edited February 4, 2024

We are a florist and homewares boutique that offers local delivery with selected delivery times and dates. This app has worked really well in providing shipping, local delivery & shipping options for my customers. I also use the iCart add on which works really well to upsell complimentary items and the addition of a card message. I sometimes have had technical issues that need attention however with persistence and communication identixweb have resolved and improved their apps.

Esperance Luxe Floral & Home Co.
Australia
Almost 3 years using the app
iCart replied October 5, 2021

Thank you so much for writing such a detailed review buddy!! Support is always there to help you with your concerns 🥳 BOOST your AOV with iCart!!

Best wishes to you from iDentixweb!!

September 22, 2021

Had a few hiccups with the initial set up but the staff we quick to step in a remedy any issues I had straightaway. The app has been working good ever since. Recommend giving this app a go. :)

Erin Lightfoot Studio
Australia
About 2 months using the app
iCart replied September 23, 2021

Thank you very much for your feedback.... Best Wishes from iDentixweb!!🥳

Edited June 21, 2022

I had trouble with the app that blocked my cart but the team helped me to fix it and wad really available. Good job and thank you.

Fleur Nabert créations
France
About 1 year using the app
iCart replied May 12, 2021

Wonderful!!!😍 Thank you so much for your valuable review and for your kind words....🙌🙌 May your business grow and bring you prosperity🔥🚀