Reviews (24)

Overall rating
3.1
Counts per rating level
  • 42% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 42% of ratings are 1 stars
February 28, 2024

App doesn't work. It's been more than a month and no one has reached out to help us fix the issue.

Olivia Macaron
United States
About 1 month using the app
March 14, 2022

ID.me has been great! We love having a streamlined way to offer an official military discount. We received inquiries prior to ID.me and weren't sure how to proof them or what discount to give. Now we have a system that runs in the background with no additional work required on our end. Our only issue is the discounts come through as a code and our website can only accept one code per order by default, so we sometimes receive long complaints about this. It would be nice to have a gift card option available that could be used in addition to discount codes on our site.

The Original PeachSkinSheets®
United States
Over 2 years using the app
June 17, 2022

Used this App for over a year, and was very impressed with its performance. However, the app stopped working about 5 months ago (unable to access the dashboard to make modifications or change settings). Have email ID.me support over 6 times without a reply. We've since made a move to a different app out of desperation of poor customer service.

Fox River® Socks
United States
About 2 years using the app
ID.me replied September 12, 2022

I am sorry to hear of your experience but I am here to help! Our records indicate that you submitted a few questions on and we responded. Could you please verify that our replies are not going to your junk folder? Please let us know if you would like for us to re-send. - Evan, ID.me, partnersupport@id.me

March 8, 2022

As a marketing manager for a shopify ecommerce store. You are pitched for so many features and tools to add to your website. The two things I look for is 1. how easy is it to set up and 2. will it hurt our websites load speed? In this case we had a tech migration that was really easy to be able to provide Id me users a solution to find a great night's rest on a GhostBed Mattress. So it was easy kind of like waking up refreshed to start your day!

GhostBed®
United States
Over 1 year using the app
Edited December 15, 2021

A great addition to our site. We love giving extra incentives to current or retired Military personnel, first responders, teachers and students without worrying about potential for abuse. It is a very easy to use platform and also creates new user acquisition through their shop.id.me website. I definitely recommend for all shopify stores.

The Sak
United States
Over 1 year using the app
March 10, 2022

ID.Me made it simple for us to give back to those in the community who deserve a thank you. We didn't want to collect any private information ourselves nor had the desire to build a solution from scratch. This plug and play system works well but it is only for the US and some groups in Canada.

Atoms
United States
About 2 months using the app
March 21, 2022

We partnered with ID.me at the start of the pandemic to offer a discount to frontline workers. They've been a great partner to us from the start and are excited to continue the partnerhip.

Colorescience
United States
Over 1 year using the app
March 10, 2022

This application was so easy to integrate with Shopify checkout! Id.me has provided me with an avenue to increase our new customers! Love working with this organization!

Hunter Fan
United States
Almost 2 years using the app
March 8, 2022

As a digital marketing manager, ID.me has decreased our inquiries on veteran discounts. We're glad so many users use ID.me. This app is a must!

Troy Lee Designs Canada
Canada
5 months using the app
October 30, 2023

Great app. Fair pricing. A lot of referrals.

Trucks R Us
United States
Almost 2 years using the app