Reviews (255)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app significantly improves site speed and performance, often boosting PageSpeed scores and cutting load times on image-heavy stores. They highlight effective compression with minimal quality loss, easy bulk and automated optimization, backups with rollback, and optional SEO-friendly alt text. Many find it cost-effective for large catalogs and praise the responsive, knowledgeable support team, frequently calling it a must-have image optimization tool.
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An inexpensive way to save you time (and money), optimizing your site. I always try to optimize my images before uploading but sometimes I just don't have the proper amount of time to devote to image optimizing. Between running my business and running the website, I'm always looking for cost effective tools to save me time, and Image Optimizer is one of them!
sevencoffeeroasters.com
The app works great. Easy to install and worked right out of the box. I didn't realise I had so many images and it did a great job of reducing image sizes without any noticeable quality difference. I had some great extra help from Vitalii also in further optimising and resizing featured products and collections images. Definitely, recommend the Loyalty Harbour Team and their app. Thanks.
My store www.truetalon.com relies on large photos to show the product details - otherwise customers are just not interested.
Before using this app I was manually compressing my images in Photoshop.
My scores on Googles PageSpeed site were -
Mobile - 53
Desktop - 60
After running this app over roughly 500 images on my site the scores jumped to this -
Mobile - 71
Desktop - 85
Googles scores might be a bit out since my website loads a lot faster on my iPhone 6 than it does on my new whizbang laptop.
On my own calculations this app knocked about 2 seconds off the home page loading speed (with the cache cleared).
Definitely a great app and highly recommended.
Great app. Simple to use, powerful.
Great app to use on our site jemjem.com. My site speed with google speed test improved a lot after Optimizer. Highly recommended.
Vitalii Is very responsive - even on a Sunday. We had 8500 images to optimize. It took us 5 years to compile this many images. And they will be optimized in a day. Good Work and thanks!
Super easy to use. It optimized over 1000 images saving an average of 47%. Speed scores improved dramatically. I was going to manually optimize the images--thank goodness I found this app.
Poor user experience and very tricky.
- When installing the app, you are immediately taken to a workflow that forces you to optimize all of your website photos regardless of whether you want to or not.
- It won't let you see the "optimised" version in full size.
- The free plan basically consumed in this initial "optimization"
- The help centre has not been updated since 2018...
Thank you for sharing your feedback with us. We understand your concerns and would like to offer some clarification to ensure the best experience with our Image Optimizer app.
When selecting a plan, our app immediately begins optimizing images according to the limits of the chosen plan. Our free plan, designed for testing purposes, optimizes up to 50 images. This feature was implemented with the intention of providing a straightforward way for users to assess our app’s capabilities before committing to a paid subscription. For those who prefer not to use the test option, we provide extensive examples across various features to aid in making an informed decision without further testing.
We take pride in the robustness and stability of our app, which has been serving the Shopify community for over 7 years. Our detailed reporting on optimized images includes comparisons of original and compressed sizes, savings percentages, and alt text modifications, all aimed at providing a comprehensive overview of the optimization process. If finding this information or viewing the optimized images presents any challenges, we strongly encourage reaching out to our support team for assistance. We are dedicated to offering help and guidance, recognizing the impact of positive feedback and the weight negative reviews can carry.
Regarding your paid plan selection, it appears there may have been some misunderstanding about our free plan’s purpose and the extensive features available through paid subscriptions. We regret any confusion and are more than willing to discuss adding the one-time 50 free images to your account, should you find it necessary, despite this request being unprecedented.
Our Help Center is a repository of information, created and refined since 2016, to address the common and uncommon queries of our users. It’s designed to be comprehensive, but we are always open to updating and adding new articles in response to emerging customer needs or inquiries.
We sincerely apologize if your experience did not meet expectations. Our team values the opportunity to assist and improve your experience. Before leaving a review, whether positive or negative, we kindly ask that our users contact us with any issues. Our reputation in the Shopify community for exceptional support is something we hold dear, and we are here to help resolve any concerns.
Thank you for your feedback, and we look forward to the opportunity to make your experience with our app a positive one.
I cannot praise this feature enough—it's truly remarkable! One of the aspects I admire the most is that it eliminates the need for manual image compression. It's such a time-saving and convenient feature that I highly recommend to everyone. Trust me, you'll be amazed by how effortlessly it handles image compression for you.
Easy and efficient. Can't beat the price
