Reviews (202)

Overall rating
4.4
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for streamlining affiliate management, reducing overhead, and enhancing scalability. It offers automated commission tracking, partner payouts, and performance reports, all integrated with Shopify. The discovery database and intuitive interface simplify partner management. Setup is quick, often "one-click," and the support team is praised for being responsive and knowledgeable, aiding in productivity and growth in affiliate networks.

May 2, 2023

I just finished onboarding to Impact and the process was a breeze. Max was very helpful and was able to answer all of my questions and help me through the tech piece of it.

Since I'm new to the platform I can't fully speak to how it functions overall, but it is clearly a very robust piece of software. The PXA tutorials are definitely worth watching.

Evermore Pet Food
United States
27 days using the app
impact.com replied May 10, 2023

Thanks, Evermore Pet Food, for the 5 stars!

April 18, 2023

We decided to move our affiliate program from another Shopify App over to Impact this past month. Although it's more expensive, it's a much more robust piece of software and does exactly what we want as an 8 figure brand.

The onboarding process has been very easy and everything went very smoothly. Their team (we worked with Bianca & Tom) were both super helpful.

Highly recommend Impact!

ShopSolarKits.com
United States
11 days using the app
impact.com replied May 10, 2023

Thank you for your 5-star review, ShopSolarKits!

April 12, 2023

Onboarding to Impact has been a breeze — especially with this Shopify integration. Minimal setup was needed beyond downloading the app and following a couple short steps. We also wanted to add our product feed to Impact, and that setup was just as easy! Very pleased with the intuitive Impact platform and our helpful CSM, Corey. He's always quick to answer any questions we have and has made the transition to Impact a painless process (with lots of helpful tips along the way).

Life Fitness Shop
United States
4 months using the app
impact.com replied April 12, 2023

Thanks for the awesome 5-star review Life Fitness Shop! We're so happy to hear you're onboarding process was a breeze.

April 13, 2023

We transitioned our affiliate platform to Impact a little over a year ago, and our only complaint is that we didn't do it sooner. We love the self-service aspect it provides to our partners, and all the functionality on our end, which makes managing a robust and complicated program like ours a breeze. Their support team is the best in the business too. I've never waited more than a few minutes for a response from their chat/ticket window and our personal CSM, Corey, has played a huge factor in the success of our program to date. We highly recommend Impact and their team to anyone exploring affiliate!

HOMAGE
United States
About 1 year using the app
impact.com replied May 10, 2023

Thank you, HOMAGE, for your awesome review! Corey's a rockstar, we're glad you see it too!

April 10, 2023

Four months ago, our team transitioned to Impact, and since then, our affiliate program has been consistently expanding, thanks to our exceptional Customer Success Manager, Corey. The platform is powerful and delivers comprehensive reports, a vital aspect for our team. By utilizing this platform, we can now trace the complete customer journey and attribute the sale to the appropriate affiliate. Corey is a reliable and knowledgeable resource, always accessible when we require assistance. We strongly endorse Impact for your affiliate program requirements, especially if you have or plan to develop a large program and appreciate comprehensive reports.

RevAir
United States
3 months using the app
impact.com replied April 12, 2023

Thanks for your stellar review RevAir! We're glad you're succeeding in growing your affiliate program, and Corey is a rockstar!

September 13, 2022

Super simple onboarding process. The onboaring team, Enzo specifically, was really helpful and attentive.

Afloral.com
United States
About 22 hours using the app
impact.com replied September 23, 2022

Thank you ever so much for the feedback! I'm excited to know that you're enjoying our app and support.

April 21, 2021

This app made setting up impact a breeze. Much easier than inserting lines of code from other affiliate networks.

Evermill
United States
21 days using the app
December 17, 2020

Very easy to setup and the Impact Team was very helpful. Already seeing results and I can't recommend them enough.

Apos Audio
United States
29 days using the app
May 11, 2022

Great affiliate platform, would love to be able to create discounts and send product within Impact for a more seamless experience.

Liquid I.V.
United States
About 1 year using the app
December 2, 2020

The Impact platform seems great. We had a wonderful experience with their onboarding team and look forward to growing our business with them.

Eco Pea Co.
Canada
16 days using the app