Reviews (62)
Refine
-
By rating
Easy to use and set up. New features look good, just haven't used them just yet. It does it's job and does it well. Highly recommended.
Functional, but there is no class or ID on the hover button, so customising is made needlessly difficult. Sent a message to the developer to ask if one could be added, but haven't received a reply.
If we could just get a class or ID on that blasted contact button, it'd be perfect, lol.
A must have contact form that does so much more. I really like the feature that shows what pages were viewed before contacting you. Excellent!
This app was actually recommended to me by Shopify Guru when I called in asking for some help setting up a direct message in my Contact Us page. Was quick to set up display and really easy to embed into our existing page. Thanks!
We used you app to collect names and hopefully chat. It would be nice to get back to them via the "same channel"** to respond to enquiries.
N.B.
**Contact Form
We're happy to have provided your website with a free contact form for the past 5 years. You are already able to reply to contact form messages the same way they come in, by replying to the email. We've asked you for clarification on your feedback and rating but you have not provided it.
I used this app to help improve the contact form on my store. It did everything I needed and then some very easy to use, painless, and professional would recommend to anyone looking for a contact form.
Excellent app. I've been using it for a couple of years now. No issues and does exactly what it's supposed to. Haven't received any spam through this app. Great job!
Check out my Contact Button (click our shop name above) I have a nice blue button that is always there, bottom left of screen. This is a must have app, no brainer! Get it, it rocks!!
With some custom code and this contact form looks great!
I enjoyed this app and it worked well until I accidentally hit the spam button next to my delete button in error. When this is done emails automatically stop forwarding which happened to me for four months without my knowledge. Dan agreed to fix it when I realized I wasn't getting any of my emails after receiving a number of customers complaining about my lack of response. A couple months later I accidentally bumped the wrong button again and this time I immediately tried to fix it (which is not possible on the customer side). Dan's poor customer service response was that he didn't want to help me and asked me to delete the app. I recommend going somewhere else to avoid the headache and terrible service.
