Reviews (5,804)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a fast, professional way to handle customer support that improves the shopping experience and boosts conversions. They like the clean, intuitive interface, deep Shopify integration, and reliable notifications. Real-time chat with rich customer context and organized histories helps manage multiple conversations. The AI agent is praised for accurate, brand‑aligned answers that cut repetitive work, with some calling it a must‑have compared to similar apps.

June 17, 2025

FAGRAMI JEWELRY
Sweden
Over 1 year using the app
June 14, 2025

ZONESUN OFFICIAL STORE
China
About 2 years using the app
June 12, 2025

DHEM Friperie en Ligne
France
8 months using the app
June 11, 2025

Mas-Sublime
Germany
Over 2 years using the app
June 9, 2025

FSKEKU
China
11 days using the app
June 10, 2025

Profumeria For You Manfredonia
Italy
7 months using the app
June 7, 2025

Majovida Islas Baleares S.L.
Spain
About 16 hours using the app
June 7, 2025

Technology Import Group
Colombia
4 months using the app
June 7, 2025

Eves Cute
United States
Over 3 years using the app
June 6, 2025

CbWeed
Spain
17 days using the app