Reviews (5,803)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a fast, professional way to handle customer support that improves the shopping experience and boosts conversions. They like the clean, intuitive interface, deep Shopify integration, and reliable notifications. Real-time chat with rich customer context and organized histories helps manage multiple conversations. The AI agent is praised for accurate, brand‑aligned answers that cut repetitive work, with some calling it a must‑have compared to similar apps.

May 9, 2025

Mybagonline
Italy
Over 4 years using the app
May 8, 2025

Ultracket
Germany
About 1 month using the app
May 5, 2025

BMC Air Filters España
Spain
11 months using the app
May 3, 2025

NULKOMMA
China
9 months using the app
April 29, 2025

TANYA BRIDAL
China
Over 3 years using the app
April 29, 2025

TAGZ
France
7 days using the app
April 28, 2025

PEITA
Brazil
Over 5 years using the app
April 22, 2025

Sportiamo
Italy
Over 3 years using the app
April 18, 2025

yiwuyileng
China
30 minutes using the app
April 17, 2025

Beauty by Julija
Germany
About 1 hour using the app