Reviews (5,803)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a fast, professional way to handle customer support that improves the shopping experience and boosts conversions. They like the clean, intuitive interface, deep Shopify integration, and reliable notifications. Real-time chat with rich customer context and organized histories helps manage multiple conversations. The AI agent is praised for accurate, brand‑aligned answers that cut repetitive work, with some calling it a must‑have compared to similar apps.

August 16, 2024

SE CONCEPT
Canada
6 months using the app
August 16, 2024

GoViral
Spain
Almost 2 years using the app
August 5, 2024

maximomayoreo
Mexico
About 2 years using the app
August 1, 2024

SurfTogether.es
Spain
8 months using the app
July 29, 2024

Luminary Candles
Slovakia
7 months using the app
July 29, 2024

HerzHolzPapier
Germany
5 months using the app
July 25, 2024

西日本武道具
Japan
About 2 years using the app
July 25, 2024

BenGong's Nails
United States
About 1 month using the app
July 25, 2024

legekammeraten
Denmark
About 1 year using the app
July 25, 2024

Medela | SOFMA
Mexico
5 months using the app