Shopify Inbox

Shopify Inbox

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Reviews (5,812)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
    4.6K
  • 12% of ratings are 4 stars
    704
  • 3% of ratings are 3 stars
    178
  • 1% of ratings are 2 stars
    80
  • 4% of ratings are 1 stars
    209
What merchants think

Feedback submitted

Merchants highlight the AI agent as a major upgrade that syncs with store data to give accurate, brand‑aligned answers and reduce repetitive support. Many report faster responses, better customer experience, and higher conversions, especially with strong FAQs. They value deep store integration, email follow‑up, and mobile access, plus flexible settings for availability and lead capture. Several note reliable performance, improved notifications, and responsive development.

January 20, 2024

boutiquekiffca
France
14 minutes using the app
January 15, 2024

Freudeschenken24
Germany
7 days using the app
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