Reviews (32)
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J'ai adopté cette application et je suis ravie ! Même en tant que débutante, je l'ai trouvée très intuitive.
L'interface est simple à prendre en main et le service client est réactif et à l'écoute en cas de besoin. Je remercie spécialement Trilok, qui m'a répondue même à 3h30 du matin ^^
En résumer, un outil indispensable pour mon site web ! Je recommande vivement cette application à tous mes partenaires et à vous qui lisez ce commentaire
We installed influence.io because we wanted to introduce a loyalty programme for our customers. The app has a simple structure so that the implementation and customisation of the widgets was easy. The available guides help well with setting up the programme. In addition, the support is quick and satisfactory. For example, they helped us with a bulk update of points for certain customers.
Points can also be assigned to individual customers in the app and the dashboard helps to analyse performance.
Thank you for sharing your experience with influence.io! We’re thrilled to hear that you found the app’s structure simple and easy to implement and that the guides helped you successfully set up your loyalty program.
It’s great to know our support team was able to assist you with the bulk update of points and that you’re finding value in the dashboard’s performance analysis.
We’re here to ensure your continued success with the loyalty program—don’t hesitate to reach out if you need any further assistance!
Well to be honest, Loyalty programs can often be expensive. This one, however, provides a full-fledged solution that's not only correct in terms of prices but also integrates effortlessly with Reviews.io, Klaviyo and Shopify POS. It does have all the generic features you want from a good loyalty app and so fat it works like a charm. Special thanks to the support team that ensured a hassle-free transition. The support level is top-notch. And they keep building new feature.
Thank you for your honest and thoughtful review! We’re thrilled to hear that you’ve found our loyalty program to be both cost-effective and seamlessly integrated with Reviews.io, Klaviyo, and Shopify POS. It’s great to know that the app is meeting your expectations and working smoothly.
A special shout-out to our support team for making your transition hassle-free—they’ll be happy to hear your kind words! We’re committed to continuously improving and adding new features, so it’s wonderful to see that you’re noticing our efforts.
Thanks again for choosing Influence.io, and we’re here to support you every step of the way!
Always 10/10 support
Great product, well priced and the team are incredibly helpful!
Great product, team and support. Love it!
Thank you for the fantastic feedback! We’re thrilled to hear that you love the product, team, and support. Your enthusiasm means a lot to us, and we’re here to keep delivering the great experience you’ve had so far.
Thanks again for choosing Influence.io!
Not used the app properly yet, however the onboarding service provided by Kai has been amazing.
From what we have seen so far, it will allow us to integrate smoothly with our shoplift store, which then also connects to our ReviewsIO platform.
I’m extremely satisfied! The customer service team was super helpful, always kind, and quick to clarify any questions I had. They made the whole experience smooth and stress-free — highly recommended!
Great loyalty app and so far all relevant features included. Basically very straightforward to set up, but in case of uncertainties or questions the customer support team is absolutely amazing and super helpful!
I have been chatting for over 2 hours, asking for help setting up reviews.io app and influence. The chat was getting me nowhere and sadly they refused to switch to a call or zoom unless I had paid for a professional plan.
Hi there,
We apologise that you did not feel that you received a sufficient level of support from us. Please be assured that we do our utmost to ensure customer satisfaction and as a gesture of goodwill, our team completed your requested installation.
Unfortunately, due to the plan you are currently on, we do not offer Telephone support.
Our support team is available via live chat 21 hours a day due to the global reach, meaning that we are on hand to help customers when they need it most.
If you have any further questions, our team will be more than happy to assist via live chat.
Kind regards
Support
Influence.io
