Socialwidget ‑ Instagram Feed

Socialwidget ‑ Instagram Feed

Install

Reviews (626)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
    592
  • 4% of ratings are 4 stars
    26
  • 1% of ratings are 3 stars
    4
  • 0% of ratings are 2 stars
    2
  • 0% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants describe this app as easy to install, configure, and navigate, with strong customization to match their brand. It’s widely used to showcase Instagram (and sometimes TikTok) content, add social proof, and reduce manual updates. Key features include multiple widgets, varied layouts, product tagging, and multilingual support. Many say it runs fast and reliably, and praise live chat support as quick, proactive, and helpful with design and setup.

April 8, 2025

When it works, it looks really good. However, more often than not it just disconnects itself and doesn't tell you, so you end up with a blank page or one massively outdated. Having to uninstall and look elsewhere and it's just too unreliable.

Tailor Made Designs
United Kingdom
7 months using the app
August 4, 2023

It's been 10 days since I sent you an e-mail that has gone unanswered.
We have received a complaint for not being ADA compliant and your widget is one of the elements of our site that is causing problems!
It's very important to make very simple changes on your side and this will benefit all your customers!
So we're very disappointed with your reactivity, even though we're satisfied with the rest.
If you don't update your widget soon, we'll be forced to use another one.

Pisqueya
United States
11 months using the app
OneCommerce replied August 7, 2023

Hi Pisqueya admin,

This is Ocean from the SocialWidget support team. I understand that you are disappointed with the unexpected situation that caused your experience, and on behalf of my team, I sincerely apologize.

I would like to clarify that we received your email on July 25, 2023, and I sent a response email to acknowledge receipt of your request. Unfortunately, there was a technical issue with our application that caused all emails sent on that day to be rejected. To rectify the situation, we sent another email using Gmail services. We kindly request that you check if you have received it. Thank you for your cooperation.

The inquiry is under implementation and possibly be updated during the week. We acknowledge that it was our fault for not keeping you informed about the process, and we hope to have the opportunity to support you better in the future.

Please feel free to contact us if you have any further concerns or questions.

Sincerely,

Ocean from SocialWidget support team