Instafeed ‑ Instagram Feed

Instafeed ‑ Instagram Feed

Reviews (2,221)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to set up and runs reliably, even on older themes and free plans. They value the clean Instagram integration for showcasing social content, adding social proof, and boosting engagement. Features like multiple feeds, product tagging from posts, layout and placement controls, and automated posting are appreciated. Many highlight it as great value and praise support as fast, attentive, and effective.

September 7, 2019

It's awesome! And it's FREE! Can't get any better than that! Just download and see how easy it is to use!

Oceanista
United States
11 months using the app
September 11, 2019

Great app. Easy to set up and followers can see your shoppable instagram feed . Nice design :) !

Inkemon
Peru
About 1 year using the app
Edited September 22, 2019

The app does a decent job, but has limitations in the number of feeds/products to display even when we are using paid plans. We use Instagram as a primary sales channel but the app limits display to 20 rows - which is about 20 pictures only if you are on mobile and set the setting to display one product per row.

This is on a paid plan too - we contacted the developer to see whether we can come to a custom solution to get more feed display, but they are very dismissive and became unresponsive after the first or second message.

Also, the feed update is not as frequent as we'd like. Oftentimes we will publish something on Instagram and then have to wait for a whole hour until the picture shows up in the app. Contacted the developer about this and received no response/explanation.

If capacity is an issue, then perhaps offer a more expensive plan to cover for businesses who really need a full feed display, or at least offer the support your client deserves from being on a monthly subscription. It doesn't feel like they cared.

Michellia Fine Jewelry
United States
About 2 months using the app
Mintt Studio replied July 4, 2024

Hello Michellia Fine Jewelry,

Thank you for taking the time to share your feedback. We apologize for the inconvenience you experienced in the past.

Over the past few years, we have made important improvements to our app. These improvements include significantly increasing the maximum number of posts displayed and speeding up the update time.

We now have a dedicated support team that is here to help you and will answer all your queries within a few hours. If you have any questions or need assistance, please reach out to us at support@minttstudio.com.

Thank you,
Instafeed Team

Edited September 23, 2019

Bad customer service!
Ive used this feed for 12 months no problem.
I recently contacted your support and asked why my feed was suddenly missing from my website? I told it wasnt anything to do with Instafeed as i didnt have an account, sent screen shots of their app instaled on my dashboard. I then had i reply telling mt my feed was propbably from a theme pluggin. i then had no choice but to purchase additional theme support to be told. the Issue was with Instagram changing their API, and all i needed was a new Instafeed access token.
You would think as your app is for Instagram your support staff would of informed me of this major change? but no! they chose to ignore my enquiry, gave me no help or advice. It cost me $30 dollars for support i dont need. Thanks for nothing !!!

As Far as your excuse of a repy!
You still dont seem to understand? my store used your app for 12 months fine untill Instagram changed its API. Your understanding of the english lauguage is clearly poor! I had your Insafeed app installed and you failed to get off your arse and look into my problem! As i said before your customer service is non- existant!

Its A Dogs Life
United Kingdom
11 months using the app
Mintt Studio replied September 23, 2019

Hello,

Thank you for your review, we are sorry it was not clear to you. Like we mentioned before the feed in your store is not from our app, you have our app installed but you are not using it.

You can confirm that yourself by uninstalling our app. Your feed will still work because the feed displaying in your store is not from our app, the token that you needed to change was not from our app.

It was not clear to us if you want to use our app, we cannot provide support to different apps I'm afraid.

If you still want to use our app please contact us directly support@minttstudio.com

Thanks,
Instafeed Team

October 8, 2019

Nice little app. It's free so can;t expect the world. Does what it promises and easy to install. Recommend it.

Gifts Actually
Australia
About 1 year using the app
Edited October 11, 2019

So easy to set up and customise and looks great :) I'm using the free version for now, I would reccommend to others looking for a clean, fresh look. Thanks!

Moozle
Netherlands
25 minutes using the app
October 11, 2019

Serves the purpose of adding Instagram feed to our website and easy to implement!

The rest is just to make min 100 characters for a review -_-;

Sim Win Liang
Singapore
5 minutes using the app
October 18, 2019

Easy to follow, for someone who has no skill set when it comes to web design. The hardest part is finding the custom HTML section but once done, it looks really effective on my homepage.

Love Lucy Boutique
United Kingdom
15 minutes using the app
Edited October 21, 2019

Pretty good APP. One thing is that I do have a long delay between posting on my IG and my feed updating in the APP. I presume that this is not a normal behavior because it is very inconvenient to workflow. I have tried logging out, clearing my cache, even a new private browser window to test the update, but no luck so far.

Shamanic Supply
United States
About 1 month using the app
Mintt Studio replied October 22, 2019

Hello Shamanic Supply,

Thank you so much for your review. Please contact us at support@minttstudio.com so we can understand what's happening.

Thanks,
Instafeed Team

November 13, 2019

the first app I install and get it right away :)
easy to install and the website looks amazing with it !Thank you :)

Hollywood Glam Furnitures
United States
27 days using the app