Reviews (349)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, beginner‑friendly way to build professional Shopify stores and landing pages without coding or developers. They highlight fast setup, high design freedom similar to Framer, strong AI that builds from brand inputs, and robust features like metafields, templates, and multi‑market support. Many praise the large template library, smooth integrations, frequent improvements, and “world‑class” live chat support that helps troubleshoot directly in their stores.

August 14, 2026

Really fast and active helpdesk through the chat function. Solving issues with humans, not ai. Thanks

SimXPro l Sim Racing Shop
Netherlands
28 days using the app
August 10, 2026

Coen, Jay, Egor, and the whole team at Instant is extremely competent, super friendly, and always ready to help.

The app is really strong and allows to build sections and pages at lightning speed.
And they launch new features and improvements every week..

Trust me, try Instant and you won't regret it.

Ocushield
United Kingdom
About 1 year using the app
August 4, 2026

Very easy to use, and incredibly helpful customer support. Big shout out to Arslan - thanks for your help mate.

natur
United Kingdom
7 months using the app
July 28, 2026

Fixed my old theme very quickly and now my website is live and beautiful! Thank you!!!!

EvolveConsciously
United States
1 day using the app
Edited July 7, 2026

Once you get the hang of things the app is easy to use and super flexible! The digital assistant is generally very useful if you get stuck and if it can't help, the team have been able to step in and help instead (Jay in partcular has helped me on multiple occasions and has been fantastic). Great app and great support. Highly recommend especially if you don't know coding. You get true flexibility here.

Soundcraft Hi-Fi Direct
United Kingdom
6 months using the app
July 8, 2026

The support is next level when something doesn't work they dive in and help find the problem. 99% of the time its intuitive and just works, the remaining 1% of the time there's someone there eager to help.

Performer 8 USA
United Kingdom
3 months using the app
June 25, 2026

Love this app! As a graphic designer, it gives me the power to build sites as I want them without having to know the technical piece as well. Great customer service too!

Ladywell
United States
11 months using the app
May 13, 2026

so far so good - day 1 . real issue is page speed. I just switched from Gem pages and so far the speed is better. the building is harder. Not a bad thing TBH it is deeper so there is a learning curve. Support is solid. I'd be lost with out them.

Rocket Nutrition
United States
About 9 hours using the app
August 28, 2026

Instant allowed us to move 2xs faster than usual. The best tool in our pocket.

Aexos
United States
4 months using the app
June 15, 2026

I really like it for now. Simple but still a lottt of options for customization so not that simple too. I recommand. Good customer support too.

DateNUp
United States
About 1 month using the app