Reviews (355)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up, with fast, accurate search and filters that work out of the box and outperform Shopify’s native search. They highlight powerful, customizable filtering and merchandising, support for large catalogs, and built‑in recommendations that can replace other apps. Many value the analytics for improving navigation and conversions, and frequently praise the responsive, hands‑on support and strong ROI.

June 15, 2021

We use this app for our onsite search - it's been a great improvement on our previous app, Algolia. We are looking forward to implementing Fast Simon across our category VM, filters and PDP recommendations. Highly recommend.

Mr Vitamins
Australia
9 months using the app
July 15, 2016

Excellent app, great features and superb speed, same goes for the customer service. Ed and Jay have helped me out tremendously over the past few months making sure the search engine performs at its peak! Fully recommended :)

Absolute Toner
Canada
10 months using the app
September 8, 2017

Excellent app, great features and superb speed, same goes for the customer service. Ed and Jay have helped me out tremendously over the past few months making sure the search engine performs at its peak! Fully recommended :)

Precision Toner
Canada
1 day using the app
September 8, 2017

Excellent app, great features and superb speed, same goes for the customer service. Ed and Jay have helped me out tremendously over the past few months making sure the search engine performs at its peak! Fully recommended :)

Toronto Copiers
Canada
1 day using the app
Edited March 10, 2022

fast customer service response which I really like. there are some things that take time to understand but overall this app seems to suit our needs. They take into consideration any feedback that could help to improve the app

Targus US
United States
Over 3 years using the app
September 11, 2018

Love this product and the support team. Besides having a great product, that possesses the technological power to answer all of my needs, they also help me along the way to customize the service towards my website specificities.

PJ Warehouse
United States
28 days using the app
April 12, 2021

This app is not only great in what it does, but the people behind are awesome! They are quick to respond to your inquiries and extremely helpful. Fast Simon has been by far the best app we use on Shopify. We highly recommend them.

DoorStepInk
United States
8 months using the app
May 10, 2016

Instant search is by far the best search tool. It not only returns results at lightning speed but makes suggestions to make finding relevant products easier. In addition to that, customer service is awesome and super quick to respond.

Comprasmax
Costa Rica
2 months using the app
June 25, 2018

Awesome !

Ed helped us through the long process of some template conflicts that were causing major headaches!

The stuck in there with us until all was sorted - 5 Star support!

And excellent search results.

what more do you want?

Supplements Co Nz
New Zealand
Over 3 years using the app
December 12, 2016

Great app - so much better with searches now. A few tricky things to know but online help got back to me fairly quickly with a solution. Be sure you customize your settings - I didn't realize there were so many options until they showed me!

Tops Malibu
United States
14 days using the app