Reviews (200)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high‑ROI, “game‑changing” A/B testing tool that quickly boosts conversion, revenue, and profit. They use it to test prices, shipping, discounts, bundles, themes, checkout, and post‑purchase flows, often replacing multiple tools. Reporting is clear and flexible, setup is easy for non‑developers, and support is described as top‑tier, with deep help on complex Shopify and headless integrations plus ongoing product improvements.
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Bought a 2000$/m plan, to wait almost 10 days for someone to set up testing for me, for it to still not work, for a team member to launch a test without verbal approval (with different pricing then the test I initially made)
I really wanted to give it a shot, as we are enterprise and a high volume of orders a month. I have been using the other price test app; Elevate A/B for years, and they are just always one message away, help instantly, gives a long free trial for you to set up etc, and most of all no technical skills required where intelligems asked me to 'change some code' whilst I have 0 coding skills.
In my opinion, elevate is faster, better, clearer, easier to set up & 4-5 times cheaper. I am sorry intelligems team, I really gave it a patience shot, but if you are high volume, testing can't wait for so long.
You mustn’t install any rubbish software. It’s been five whole days and it still hasn’t been sorted out.
Very buggy and test don't actually work even when support spend 2 months trying to make it work until I get tired and had to move on. Intelligems use to be the biggest one for A/B testing but nowadays they are just outdated compare to the new ones.
No support available, or you have to wait 48 hours for a response.
Given the price of the app, there should be live support to help customers. As it is, you're on your own and have to figure things out yourself.
I do not recommend
Frankly, given the price of the app, I find it OUTRAGEOUS that there is no chat support, only email. It's ridiculous, no follow-up, no help. It's better to find an app with support.
Hi there! Thank you for taking the time to share your feedback. We completely understand the desire for real-time live chat support and appreciate you calling this out.
While we don’t currently offer live chat, all Intelligems customers have access to a dedicated Slack channel with our support team, in addition to email support. Although Slack isn’t instant in the same way as live chat, we actively monitor requests and always aim to respond and resolve issues as quickly as possible during business hours.
We truly appreciate you using Intelligems and sharing your thoughts! Feedback like this helps guide how we continue to improve our support experience.
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