Reviews (230)

Overall rating
4.3
Counts per rating level
  • 70% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 20% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong, affordable solution for WhatsApp marketing and customer communication, especially with Shopify. They highlight smooth integration, reliable automations for abandoned carts, COD confirmation, order and shipping updates, and broadcast campaigns. One‑click catalog sharing and templates help boost conversions and sales. Teams value centralized chats, quick replies, mobile access, and Instagram automations, calling it user‑friendly and good value for money.

October 30, 2024

Horrible app. Limited support. Hard to setup
Don’t waste your time

BELLAROSA ORGANIC
South Africa
2 days using the app
August 5, 2024

Amazing customer support. The team is very helpful in sorting out all issues and helps with campaign setup too.

Chalk & Chuckles
India
Almost 2 years using the app
Edited October 31, 2025

Good experience. Have been great working with them over past one year. It has been very smooth & quick.

Wildly Pure India
India
Over 3 years using the app
March 27, 2024

The automated campaigns work well. Team was quick enough to help with automation part.

THE MAMA KLUB®
India
About 1 year using the app
March 15, 2024

We have been using Interakt for sometime now but recently migrated to Shopify. I think this was a smooth experience and hoping for the best!

Topperskit LLP
India
About 1 month using the app
March 13, 2024

Interakt works well and especially automated campaigns and catalog. Looking forward to more features. Great!

Theopaljewels
India
About 1 month using the app
March 7, 2024

good application easy to use , support has been great through out

Aasan Kharidari
India
About 1 month using the app
March 6, 2024

Great product, best pricing and amazing customer support.
Cannot be more happier.

Big ups to Rakshit, Pranali and Rahul from the team.
Wish you guys the best, always.

Label Aarna
India
12 months using the app
February 15, 2024

Great App, Works amazing with Shopify Integration, The Support and Training team is very helpful and generous. Thanks

JB London
India
About 1 month using the app
January 24, 2024

We have been using Interakt for sometime but recently migrated to Shopify. The integration was smooth and the support was quick. thanks

Roar For Good
India
About 1 month using the app