Reviews (155)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a powerful replacement for spreadsheet-based purchasing, cutting reordering from hours per day to minutes per week. They highlight accurate demand forecasting and replenishment tools that reduce stockouts, overstock, and improve cash flow. Multi-location and high-SKU merchants value its PO automation, multi-channel support, and detailed inventory analytics. Many long-term merchants call it essential and praise the fast, knowledgeable onboarding and support.
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Inventory Planner does a great job of helping me to plan orders for inventory replenishment. Simple and effective in helping me avoid wasted spending on unnecessary inventory while ensure adequate stock for items that sell well, based on my own shop's analytics.
UPDATE 5/17/2017: It's hard to express just how amazing the customer support behind this app really is.
At this point, we have completely replaced Stitch Labs for inventory management with Inventory Planner, which has simplified our workflow without compromising any of the features we need to manage our inventory start to finish.
Amazing app by an amazing team. Highly recommended!
The app itself is helpful, but I've never seen slower support.
After our trial phase I wanted to sign up as paying customer and could not log in due to a technical issue being redirected constantly to the "end of trial" phase page.
No replies whatsoever from the support. Not what you expect from such an app.
Hi Maison,
Thank you for your feedback, I'm really pleased you find the app useful and you're looking to migrate from your trial to use the app as a paid-up customer.
Regarding the slow response times, due to your location, you were connected with one of our representatives in the UK. Looking at your conversation history your last message was late in the evening our time so she had finished work for the day. Since then we've reached out a few times, but have heard nothing back. Off the back of this review, my colleague has reached out again, hoping to make contact.
Hopefully we can connect with you as we'd love to welcome you as a customer and see you grow and thrive on Inventory Planner.
Tom (Inventory Planner by Sage)
We have been using inventory planner for just over 2 years and it has been a game-changer for forecasting, getting us away from massive spreadsheets and having to run numerous reports. The forecasting tools are dynamic with built in filters for seasonal variances, and all replenishments can be tweaked on the fly; but its ability to forecast and help plan is great so you rarely need to!
Integrating with all of our systems has meant we have everything we need in one place to save time and quickly made decisions. As with other Sage products, the support from help desk and access to additonal training is great.
Hi there,
Thank you for sharing your experience and for the positive feedback!
We’re thrilled to hear how Inventory Planner has been a game-changer for your forecasting and planning. It’s wonderful to know that the inbuilt tools and filters are working well for your needs, making your process smoother and more efficient.
Your insights and feedback are incredibly valuable to us—they help us refine and improve our services to better support businesses like yours. We truly appreciate your support and look forward to continuing to serve you.
Please do not hesitate to reach out if we can be of assistance in any way! 😎
Thanks again.
Ade
Inventory Planner by Sage Team
Hi there,
Thank you for rating us 5/5, we really appreciate it!
Thanks again,
Tom (Inventory Planner by Sage)
