Invoice Falcon

I installed and tried several invoices apps on my Shopify store

Invoice Falcon app is the most powerful and user friendly app. It exactly meets my business needs, especially after their latest feature to record partial payments from customers and reflect this in customer order invoice.

It's much more value for money than the alternative Sufio invoice app, which is considerably more expensive and offers less features such as not being able to display item weight in invoice.

Displaying item weight in invoice helps customers understand why they have been charged a higher shipping fee if their parcel weight is heavy (depending on a store's policy toc ahrge shipping based on weight)

We use this app to send our customers a PDF quote and invoice for equipment sales that we have built as draft orders in our Shopify Admin. It works great for this purpose. My only real request is it would be nice to be able to do a little more customization of the layout of the PDF, (e.g. selecting fonts), but overall the app is great and works as intended. We did have to reach out to support regarding an error related to emailing quotes specifically but the service was excellent and the issue was resolved within a day. Definitely recommend Invoice Falcon to anyone who wants to be able to send estimates and invoices in PDF Format but still use the Shopify admin for building orders or tracking inventory.

Invoice Falcon is a powerful and customisable invoice generation app which helps us ensure all our invoices are perfect before sending to our customers. This app has a great edit function, which allows you to modify the generated PDF - you can click and edit text in any box, change information that was imported from customer account and order, and modify this information if required before sending or exporting as pdf. It allows for customisation and design of your invoice template by enabling or disabling different fields, and customising the colours according to your brand. It makes it easy for non-technical orders to update, modify and create invoice templates. Invoice Falcon is a great fully featured invoice app for Shopify.

The invoice Falcon team have the best support of any app I've used thus far on shopify. I requested some customisations and they implemented them in the new app updates. I'm so pleased they took my requests seriously. I didn't want to use another invoice app because I've tried them all on shopify and none of them are near as nice as the invoice falcon design. The team were very responsive. I use invoice falcon every day as it's essential to our type of business. I love that it uses product images from our website. And that it's easy to turn quotes into invoices. I've requested that they add a option to turn quotes into pro forma invoices too and they told me they are working on it for a coming update. I'm very happy with invoice falcon.

Decided to stay on the app after some bad experiences - periodic changes to "improve" their app adversely impact other areas, such that invoices and/or credit notes are no longer accurate. Could manually correct some of these errors before, but latest error could not be manually corrected and required their intervention, which while initially slow, did eventually remedy the problem and the app is once again fully functional.

I hope they continue with this more attentive customer service support. It actually started so well with them (3 years ago) and gradually over the past couple of years had a decline in customer service and reliability - suspect this is because the staff are seemingly entirely different now - but hopefully that decline is being proactively reversed.

We've had this app for about 2 years, on a paid plan. It's a strong thumbs down: while it appears to be a fine companion to Shopify's systems, we found it to be woefully short on basic functionality:

1. Additional discounts added as line items while creating the actual shopify invoices will not show in Invoice Falcon: the totals will not be matching Shopify's data. We didn't catch on to this right away and it took some tail-chasing to figure out where the issue was as the customers were paying what the pdf invoices were showing. We wrote tech support but it's comically delayed, and still not fixed to this day.
2. If one edits prices in Shopify after the pdf invoice is generated, they will not be retroactively updated in Invoice Falcon. Couldn't find a way to work around this except to start a new order. Frustrating and time wasting.
3. Small glitches in formatting: the shipping cost fields text sizes are huge and looking unprofessional and stitched together.

Will uninstall.

Even if this app didnt fit our needs I would give it more than 5 stars just based on the incredible customer support!
We thought this app would be good to print itemized receipts/invoices. At this point we are using the free application, and it was very easy to set up and customize the basics. Using the app is also simple, as you access Invoice Printer Pro directly from the order page.
If customer support were rated on a scale of 1 to 10 they would easily score a 20.
I contacted their customer support with the problem of discounts not appearing on the invoices, and was contacted literally within 5 minutes by one of the 2 app developers. I do not remember ever getting a quicker response, not to mention from someone so pleasant and knowledgeable, from any other entity's customer service. The problem was fixed by the next day and works perfectly now.
All in all, this is a great app for our needs. The free plan is pretty basic, but it is completely free with no limits on printing, etc. We will be upgrading to a plan with a minimal monthly fee, as we would like more freedom to edit the invoices. The pay plans also have a free 7 day trial.

Excellent app, with a lot of customizations. Really impressed by the perfect customer support, thanks !

I found this app on the shopify store and installed it very quickly. It didn't take long to set up either.

amazing customer support, very useful app and hopefully after writing these words we reach one hundred characters