Reviews (132)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as a game changer for reducing packing and shipping errors to nearly zero using scan-to-verify workflows. They say it speeds fulfillment, supports batch and multi-order picking, and works well for both small and complex operations. Merchants value its strong Shopify and shipping-tool integrations, inventory and bin-location management, real-time reporting, and intuitive interface. Support is frequently praised as fast, personal, and highly responsive to feature requests.

October 29, 2021

Diese App erfüllt all die Kriterien die eine Fullfillment App haben sollte. Es ist unser Add-on für Sendcloud und ist einfach soo praktisch. Wir versenden seit ipacky fehlerfrei. Auch bei hohen Massen gibt es keine Fehler in den Paketen. Alles wird eingescannt und man kann von verschiedenen Packstation -zeitgleich- arbeiten. Der Custom Service David ist TOP und sofort erreichbar.

NAILD.de
Germany
25 days using the app
iPacky replied October 29, 2021

Hallo Nail.de,

Vielen Dank für das nette Review! Wir freuen uns immer, wenn wir weiterhelfen können.

Weiterhin viel Erfolg!

Liebe Grüße,

das iPacky Team

Edited June 17, 2022

Vi har en medium stor nettbutikk som selger B2B i Norge, og hadde et behov for et plukk og pakk system. Vi oppdaget at våre lagermedarbeidere ble forvirret og frustrert slik det var, og det ble mye feil. Etter at vi begynte å bruke iPacky så har lageret og nettbutikken vår nådd nye høyder. Vi kan nå se for oss større, bedre og enklere vekst, takket være at vi endelig har alt i system. Etter 5 år med Shopify er dette den mest geniale, og mest fantastiske appen jeg noen gang har lastet ned. Og jeg vil anbefale den til absolutt alle. Det er nesten en fornærmelse å kalle det en app, iPacky er et gjennomført og fullstendig system. Fordelene jeg har satt mest pris på:
- Systemet er på Norsk
- Fantastisk kundeservice (også på norsk) - iPacky er hele tiden under utvikling for å møte vårt behov. Så vi trenger ikke være redd for å låse oss fast i et gammeldags system.
- Enkelt å bruke, opplæring er derfor også veldig lett.
- Skreddersy tilgangen og muligheter til ulike ansatte. Selv lyder kan tilpasses!
- Enkelt for pakker å kommunisere med lageransvarlig på mail. - Hylleplasser så vi kan lage ruter på lageret (dette er et must)
- Idiotsikkert, veldig mye vanskeligere å gjøre feil da ordren sjekkes flere ganger.
- Vi valgte å gå over til å ha strekkoder på alle produktene våre. Slik at alt scannes for å være helt sikker på at vi ikke gjør feil.
- Gode rapporter som forteller deg alt om hvordan de som plukker og pakker presterer. Tusen takk David for at du har utviklet iPacky, og brenner for å gjøre hverdagen vår enklere. Av alle system jeg har testet til lageret er dette det mest gjennomførte jeg har vært borti. Apper som jeg anbefaler i tillegg til iPacky: - Bundles app (integrerer)
- Inventory Planner - for å holde styr på beholdningen og vareleveringer
- Order tagger- for å sette regler for fullføring i iPacky. Feks få opp meldinger på skjermen om ulike kunder handler, eller info om spesifikke produkter.

Lash Look
Norway
3 months using the app
iPacky replied June 17, 2022

Hei! Takk for din fantastiske tilbakemelding. Vi er veldig glade at dere er fornøyde, og det er alltid veldig hyggelig å prate med dere.

January 15, 2026

Läuft zuverlässig. Hat auch die Härtetest in Q4 2025 bestanden. Vollste Empfehlung!

ZauberMerch
Germany
5 months using the app
iPacky replied February 5, 2026

Danke 😁

December 22, 2025

Great app, very useful, love it.

FrancoisLambert.One
Canada
Over 2 years using the app
iPacky replied February 5, 2026

Thank you so much

January 23, 2024

Woks great and makes it possible to work with bin locations.

Timi of Sweden
Sweden
Over 1 year using the app
iPacky replied January 24, 2024

Happy to hear that iPacky is working well for you!

October 23, 2023

iPacky by Pick and Pack is an outstanding app! It truly simplifies packaging and shipping management. The interface is user-friendly, the features are comprehensive, and customer support is responsive. Thanks to iPacky, our company has gained efficiency and accuracy. A must-have solution for any logistics business. Well-deserved 5 stars!

Concept C. Shop
Canada
About 1 year using the app
iPacky replied October 25, 2023

Thank you so much for your excellent review!

June 27, 2024

We have been using iPacky for 18 months now and it has been brilliant. This week we moved warehouse and had to set up another Shopify location.
David at iPacky was so helpful (and very fast). The transition was very smooth.
I would certainly recommend iPacky

We Are Fair Trade Ltd
United Kingdom
About 1 year using the app
iPacky replied June 29, 2024

We are more than happy to help. Thanks for a great review!

March 29, 2024

When we were adopting a fulfillment app, we had a few choices. I'm surprised this one doesn't have hundreds more strong reviews! iPacky stood out with it's easy-to-navigate interface with many features. The overall look is sleek, understated and distinct from other browser-based software I've used, in a good way.

There's a ton of features and I was quickly able to identify the ones we needed. The various settings felt a little spread out at first, but the designer is good about scheduling a video demo with new customers. A few days ago I reached out to their support with a couple questions and got a response back in less than 24 hours. (With those questions addressed, we officially have no issues with the app and I have 0 reasons to not leave a 5-star review.)

Definitely feels like this was designed by someone familiar with how Shopify works and crafted solutions that can apply to a variety of businesses. Obviously, it's nice to use a service with such dedicated support. I won't have to be worried about him not knowing about the latest patch or changes.

It's been about 3 months and we're already checking all our direct orders via iPacky (and some larger wholesale orders too) and regularly sorting 100-300 orders a week into batches. Thanks iPacky!

Cantrip Candles
United States
2 months using the app
iPacky replied March 31, 2024

Thank you so much for your very good and detailed review!

October 18, 2023

la opción de escanear no habilita.

Glam Distributor
United States
19 minutes using the app
iPacky replied October 19, 2023

Hi. Please contact us to sort this out. You have not been in touch with us regarding this issue, you have not responded to our emails regarding clearing this up, and we don't understand what you mean by "the scan option is not enabled". So there must be some confusion here since this is always enabled.

August 23, 2024

we have been using the app for over 8 months now and extremly happy with it - the support always replies very promptly (very helpful when setting up the app) and there are constantly updates that add new features and improve the app. We highly recommend this app!

GRAZIOSA B2B
Romania
8 months using the app
iPacky replied August 24, 2024

Thank you so much for your excellent feedback!