Reviews (132)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as a game changer for reducing packing and shipping errors to nearly zero using scan-to-verify workflows. They say it speeds fulfillment, supports batch and multi-order picking, and works well for both small and complex operations. Merchants value its strong Shopify and shipping-tool integrations, inventory and bin-location management, real-time reporting, and intuitive interface. Support is frequently praised as fast, personal, and highly responsive to feature requests.

January 2, 2024

The iPacky App works exactly as advertised. It has improved the speed of getting orders out to our customers and eliminated a lot of the issues we had for example double shipping orders, shipping incorrect items with the order. Each product is scanned before packing and the app has a great function to alert the warehouse team if the item is not on the order or if the order is unpaid or has already been picked. The support team is always quick to respond.

Maskscara
South Africa
About 2 months using the app
iPacky replied January 3, 2024

Thank you so much for your great review! It's always a pleasure to help.

December 5, 2023

This is an amazing app. It makes picking and packing so much easier. Highly recommended. There are so many features, and it is very user-friendly. The support is fantastic. They always get back to you fast, and you can book a meeting anytime to chat with them. They are extremely helpful and will ensure you know how to use the app. I highly suggest this app.

Descendant of Thieves
United States
3 months using the app
iPacky replied December 7, 2023

THank you for using iPacky, and your great feedback!

November 20, 2023

Great program/add on to your Shopify store! I was in search of a program to keep track of outgoing inventory that was easy to maneuver and love iPacky. I don’t have to have that worry of my customers not getting the correct number of items.

DNA Wax Supply
United States
2 months using the app
iPacky replied November 22, 2023

Thanks for your excellent review. We're happy to hear that your packing mistakes rae long gone.

August 3, 2023

I highly recommend this app, it’s very helpful and easy to use, it has multiple settings that fit our changing needs. In addition, the Support team is very responsive which made it possible to quickly master this solution

wlidaty
Morocco
4 months using the app
iPacky replied August 4, 2023

Great that you find iPacky so useful for your business. And than you for the great review.

Edited February 27, 2025

If you are looking for a picking app stop searching, this app has everything you need for a very-very reasonable price, with the best support/service you can imagine.
Out company had rebellion because they wanted to use the old not compatible picking app, but after 1 picking session all the employees loved how easy and fast the new picking system is.

Update:
Now we have around 4k orders monthly. We have a huge update, half of our site is changing (including half of the apps). Ipacky is still the best app, we can make custom workflows any way we want. Support is still the best.

Bio-Barát Biobolt
Hungary
Over 2 years using the app
iPacky replied August 8, 2022

Thank you so much for the excellent review. We're so glad to hear about your success.

July 14, 2023

This app has been tremendously helpful in assisting with our E-commerce grocery operations! The developers are very responsive and involved in providing solutions and fixes to accommodate a lot of our operation's unique needs.

The Virtual product feature has help us with managing and picking a lot of the unique grocery bundles we sell on our store.

The built in reports have also been super useful in monitoring and managing our outbound KPIs!

The interface is very intuitive so it's been extremely easy to train new staff on order picking.

10/10 money well spent! Would definitely recommend to any other operations needing some type of scanner picking tools!

Meridian Farm Market
Canada
12 months using the app
iPacky replied July 27, 2023

We're glad to help, and thank you for the excellent review.

July 4, 2023

Recommend this app very highly. Been using its since Feb 2023. If you are picking, packing and shipping in your business this app is CRITICAL. It will streamline your operations and save you time and significantly eliminate simple errors that any of us can make. It is so well thought out and covers EVERY angle with so many features. There are some additional ones that would not normally be expected that add further value. . It is very obvious that David has run a shopify store before he embarked on this project. This app shows that he is a subject matter expert in order fulfillment, from order receipt to customer delivery.

We have been using Shopify since 2016 and this app is the easiest we have used adding significant value and cost reductions. FAQs and the videos that support it are superb with great detail in layman's terms. For the little help that we did need David was always on hand. When we had been using the app for 2 months we had a 30 mins video call with David just to ensure we were getting full benefit from the app.

10 stars out of 5. Cannot recommend this app enough. Thanks David for your great support.

Truck Electrics
Ireland
4 months using the app
iPacky replied July 4, 2023

Thank you so much for your very detailed and positive review! This makes us feel proud.

September 12, 2025

Beside a great app with lager configuration options to adapt to different necessities, it has a great and fast Support to resolve any issue.
Thank you.

Socksmith Europe
Spain
Over 3 years using the app
iPacky replied September 14, 2025

Thank you! We're just happy to help.

May 13, 2025

iPacky has completely eliminated our fulfillment mistakes — couldn’t be happier!

The Brow Technicians
Australia
2 months using the app
February 19, 2025

This app has been very useful for reducing errors in packing, as well as helping with time tracking for fulfillment. Highly recommended!

Canon Press
United States
6 months using the app
iPacky replied February 21, 2025

We're happy that you're happy with iPacky. Thank nyou so much for the review!