Reviews (132)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as a game changer for reducing packing and shipping errors to nearly zero using scan-to-verify workflows. They say it speeds fulfillment, supports batch and multi-order picking, and works well for both small and complex operations. Merchants value its strong Shopify and shipping-tool integrations, inventory and bin-location management, real-time reporting, and intuitive interface. Support is frequently praised as fast, personal, and highly responsive to feature requests.

June 11, 2021

Ipacky really helps us minimizing packing orders. Especially the feature of virtual barcodes, orders tags helps us by optimize our processes. It's a great app which we really recommend. Especially the service from David is great!

Oh My Guts
Netherlands
About 1 month using the app
iPacky replied September 22, 2021

Thank you for your review and recommendation!
We are glad to hear that the app is useful to you and that you are happy with our support.
Please feel free to contact us anytime for any further assistance.

Best,
Team iPacky

December 7, 2020

Excellent app, does exactly what it sets out to do at a better price point then its competitors. Supported by a fantastic team that takes the time to listen to their customers and improved the app based on customer requirements. Highly recommended.

Keoji
Australia
20 days using the app
iPacky replied December 20, 2020

Thank you for being a great customer and giving feedback on improvements. This makes us and iPacky better.

November 17, 2021

Top customer service and expertise! Quick resolution on issues came up along the way! This app can really help mitigate human picking error during trial phase and now we decided go for it. Thank you David for being so patient answering every single question!

Covenant Christian School - Uniform Shop
Australia
14 days using the app
iPacky replied November 18, 2021

Thank you for your kind words and recommendation! We love to impress our customers with our technology and support. Being able to eliminate human picking and packing errors can make all of the difference in improving the customer experience and your workflow.

Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy packing!

Best Regards,

iPacky Team

May 22, 2023

The app is a great solution to run our picking and packing, but more importantly David has been amazing at support and his help has been very valuable to bring our operations in-house. Highly recommended to any business that needs to streamline their operations.

Ottoman Hands
United Kingdom
2 months using the app
iPacky replied May 22, 2023

We're always happy to help. And thank you for your great review!

July 22, 2021

I cannot say enough regarding the customer support provided with this app...it is above and beyond! Every request we had David was able to handle and support us. Makes fulfilling orders very easy and accurate...I highly recommend this app to anyone who handles fulfillment in house.

CliC Readers Wholesale
United States
8 days using the app
iPacky replied September 22, 2021

Thank you for your review! I'm glad you mentioned the fact that the app makes the fulfillment process easier: it's definitely one of my main priorities when I add new features.

Don't hesitate to ask if you need anything else, I'm always happy to help.

And thanks again for your kind words!
David

March 28, 2021

Perfect for (almost) eliminating order picking errors. Good range of options to tweak for your setup. Virtual barcodes are a great way to ensure Kits and Multi-Packs include every item required. iPacky is much cheaper than some alternatives we explored which wanted a $500 setup fee.

Beauti
New Zealand
24 days using the app
iPacky replied September 22, 2021

Thank you so much for your great review. We built this app for your convenience and will add even more options!

Please feel free to contact us anytime for any further assistance.

Thanks and Regards,

Team iPacky

December 10, 2021

Wij gebruiken Ipacky voor het afhandelen, scannen van producten van de order en maken van labels. Zijn er erg tevreden over, we maken zo geen fouten meer in het versturen van producten. We hebben een koppeling met sendcloud. David doet er alles aan om je te helpen. Hele goede klantenservice. Blij mee!

Boef en Aap
Netherlands
3 months using the app
iPacky replied December 10, 2021

Thank you so much for your great review. We're so happy that you enjoy iPacky!

October 28, 2022

iPacky is a very well built app. It's helped us make sure every outgoing shipment is accurately prepped and packed, and the serial number functionality is the best I have seen for any Shopify app. It works exactly the way that it should, and is highly customizable and reliable. Perhaps more importantly, iPacky is backed by a team that provides good support and is focused on future development.

Prevelo Bikes
United States
21 days using the app
iPacky replied October 28, 2022

Thank you for your excellent review. We are confident that the serial/batch registration functionality will help many more also.

March 4, 2023

This app is immensely helpful in both pulling orders by bin location in our warehouse and in verifying orders as we pack and ship. They provide lots of documentation and are very responsive to questions I have emailed them. This is money well spent for us in the savings we have in preventing errors in shipments (through the app we can barcode scan items for verification) and in the time savings in pulling orders by a bin location.

Off the Wagon Shop
United States
10 months using the app
iPacky replied March 5, 2023

Thank you so much for leaving a review. We're happy that your're satisfied with iPacky 😀

September 21, 2021

The service has been 6 stars so far, cannot fault it at all and everytime i had an idea for an improvement that may help my business David took it seriously and always attended to it, within a week it was surely updated. Absolutely recommend this app as it has cut my error count by around 70% aswell as increasing picking time, have also gone paperless due to it which is another plus. I have always had any queries responded to within 1 business day. Brilliant!

Fruitezy - Your Local Greengrocer
Australia
About 2 months using the app
iPacky replied September 22, 2021

Thank you so much for your fantastic feedback and recommendation! We're very happy that you loved our services.

We work hard to meet expectations like yours, and we’re glad to hear we hit the mark for you.

Always feel free to reach out to us, in case of any queries.

Thanks & Regards,

Team iPacky!