Juphy: AI Chatbot & ChatGPT

In our testing phase but so far its working pretty well! Less reduntant calls for order status

we had reported that two messages were part replied to in Spanish. you got back to us to say it has been fixed but we'll keep an ye on it

We’ve been incredibly happy with Juphy!
As a customer-focused brand, providing fast, friendly, and helpful support is a key part of our daily operations — and Juphy has been a huge help in making that possible.
Thanks to its AI-powered assistant, most of our customers receive instant and well-directed responses, which has significantly reduced our email traffic.

We sincerely recommend Juphy to any brand looking to build stronger relationships with their customers.
It has become an essential part of our online store.
Thank you, Juphy team!

Juphy has helped us assist dozens—if not hundreds—of customers more efficiently, providing them with the exact information we trained it to deliver. It’s been a valuable tool in helping us filter and qualify truly interested customers.

An essential tool for our ecommerce

Since we started using Juphy on our store, we've been able to handle customer inquiries much more efficiently, especially questions about order status and product details. These used to take up a lot of our time, but thanks to the AI-powered automation, customers now get fast and accurate answers without the need for human intervention in most cases.

My favorite feature is the smart chat that integrates seamlessly with our site and constantly learns from user behavior and questions. It's impressive how well it understands and responds, greatly improving the shopping experience.

Also, the support team was extremely helpful when we had a few questions at the beginning. Very responsive and professional.

I highly recommend Juphy to any ecommerce business looking to improve customer service and save time on support.

Juphy AI has been very helpful in managing our customer inquiries, from ingredient details and usage instructions to product recommendations based on skin type. The team has also been very helpful in guiding us through the AI training process. We have trained the AI with more than 500 lines of product data, and now it guides our customers very accurately. We have also switched the default language to Dutch but it can still guide customers in all the languages required. Definitely recommend Juphy AI to other cosmetics brands!

There were many detailed questions on our site, which provides services on premium furniture, and it was impossible for us to answer all of these questions, but juphy provides complete answers to most questions, especially about the products. It speaks fluently, as if there was a real representative in front of the customer, and provides excellent support. Some of the excellent features are that we can see which links customers click on while the conversation is open, product-specific conversation pop-ups appear, and the changes we specify can be displayed in a short time. We receive very fast feedback regarding support. Juphy has definitely put our site ahead. We cannot imagine a scenario without it.

We have been using Juphy for some time, and I am thoroughly impressed with the support and educational resources provided by the team behind it. They are responsive and helpful. We provide training to the AI in the background to ensure it delivers accurate responses. As a result, the AI has started giving much more precise answers. One of the most beneficial aspects is that Juphy can respond to our customers almost as accurately as we would, even outside our working hours. This has been incredibly valuable for our team. We are pleased with the performance and the positive impact it has had on our customer service. We are satisfied with the improvements and the overall performance of the app. Kudos to the team for their dedication and hard work! :)

The customer support team is very responsive. Cem and Irem were very helpful in implementing Juphy quickly. We really like the fact that we can test the chatbot multiple times and train the answers before publishing it on our website. Juphy’s dashboard is also very clean and easy to use. It’s amazing that we can also manage all social media conversations together with the chatbot in a single dashboard

Juphy AI is a game-changer for our Shopify store, NumberC! It seamlessly handles inquiries, enhances product discovery, and boosts conversions with personalized recommendations. Setup was effortless, and 24/7 support ensures a smooth shopping experience. Plus, its customizable branding fits perfectly with our store. Highly recommend for any Shopify merchant!