Reviews (47)
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Really good app. The team is amazing and they always give me help if i need it.
You should try this app to make some bundles for your shop.
Thank you for your review!
We're glad to hear that you're finding our app useful and that our team has been helpful to you. We appreciate your recommendation and hope that our app continues to meet your needs in the future.
Best regards,
KaktusApp team.
Flexible options, intuitive journeys, and great customer service. Andrian was very proactive bringing an alternative solution given the theme's limitations
Thank you for your positive feedback!
We're thrilled to hear that you found our app to have flexible options and intuitive journeys.
We're also glad to hear that Andrian from our customer service team was able to provide you with an alternative solution given your theme's limitations.
If you have any further feedback or questions, please don't hesitate to reach out to us.
Best regards,
KaktusApp team
App really simple to use. The chat feature helped so much. Happy and quick response to help with any issues and screenshots to show how to do things.
Thank you for leaving a positive review of our app. We're thrilled to hear that you found it simple to use and that our chat feature was helpful to you.
We're committed to providing quick and effective support to our customers, so it's great to know that our team was able to assist you promptly and provide helpful screenshots to guide you through any issues.
If you have any further questions or need assistance, please don't hesitate to reach out to us. We're always here to help.
Thank you for choosing our app.
Best regards,
KaktusApp team.
I used this app to build some sets for my clients which using this app was very easy thanks to Vitalii as well who was very patient and helpful.
Thank you for your wonderful review and for choosing our app. We are thrilled to hear that using our app was easy and that Vitalii was patient and helpful in assisting you.
At our company, we believe that excellent customer service is just as important as the quality of our products. We are glad to know that we were able to provide you with the level of service you deserve.
If you need any further assistance or have any questions, please don't hesitate to reach out. We are always here to help you.
Best regards,
KaktusApp team.
I used this app for bundles and their customer service were super helpful! You have to try ittt!!!!!
Thank you for sharing your positive experience with KaktusApp!
We are glad to hear that our customer service was helpful and that the app was able to meet your needs for creating product bundles. We appreciate your recommendation to try our app and look forward to serving you in the future.
Best regards,
KaktusApp team.
Works very well and will multiply your AOV easily! Definitely use this app to create great bundles!
Thank you for your positive feedback!
We're glad to hear that our app has helped you increase your Average Order Value by creating bundles. We designed our app to help merchants like you grow their business by creating attractive offers for customers.
If you have any further feedback or questions, please don't hesitate to reach out to us.
Best regards,
KaktusApp team
Tried the app and it basically does what I want. However, it has bugs such as being unable to handle discounts below 1%, which may occur due to setting a fixed price on a bundle. What kicked it down to two stars is that the entire application is down and apparently support doesn't work on weekends.
Hello Cristopher,
First of all thank you for giving a try to our app. We didn't replied to this review as we was trying to reach you and communicate directly. Unfortunately after first try there wasn't any replies from your end.
Let me go over once again by each point:
1. Setup Discounts below 1% is not possible, not because of our app but because Shopify itself doesn't allow this.
Here are few screenshots where we double confirmed with Shopify Officials
https://prnt.sc/xz7AoWxhHzXK
https://prnt.sc/sXQTuFZC-prr
https://prnt.sc/g3MH449c1RxV
2. App was dawn in the weekends: Unfortunately, we didn't choose the right Hosting Partner, and while they (Hosting Provider) has an outage, we weren't informed. But immediately we discovered (that was around 1-1.5 hours after your email) we fixed the issue by moving to another more reliable Hosting provider.
Also, I can promise that this will never happen again, as we change the full infrastructure.
3. Support On Weekends:
We decided to Cover From 3AM - 5PM (14 hours) from Monday to Friday, with a real time Chat Support, this way we can cover for all our European and US customers. We are thinking of extending Support over the weekends, but we are not yet there.
I hope you can read all these, reinstall the app and give it another try. Trust us, this is an awesome and lovely app.
Best Regards,
Kaktus Team.
