Key Product Options, Variants

Very happy with this app. I was using its predecessor which was but was missing a number of design elements and I had little control over the look, feel and layout of the additional options. They Key Options app solved all of that. Quick and easy installation, unlimited product option features, and flexibility with the look and feel I want to match me site.

Well done Keystone - and great customer service and support!

Had some issues with product options not linking, and without any warning signals to say so, was going on for an unknown period. However the guys were fairly swift to rectify the issue, and also gave us a refund which is always appreciated.

Absolutely amazing customer service, we were still on the old sc product options and they transferred everything over, including the option sets with conditions, and brought our legacy theme up to date to 2.0 super quickly. This new app is great as well, much smoother and many more options. Thanks again!

Great app with great customer service! I use this app extensively for some very complicated products and it works better than anything else we have tried. If there is ever a problem, customer service is very quick to help solve it. Thank you!

We were long-time users of Bold Product Options and later SC Product Options. When we were notified that SC Product Options was being discontinued, we were encouraged to migrate to Keystone Product Options.

The migration process was extremely frustrating. SC Product Options worked perfectly with our highly customized Shopify theme, but Keystone initially did not. We spent a significant amount of time with our own developers and the Keystone support team trying to resolve compatibility issues.

To their credit, Keystone Support was very responsive and worked diligently to help troubleshoot and fix the issues. After considerable effort from both sides, the app does now appear to be functioning properly.

However, the biggest frustration came later when Keystone acknowledged that SC Product Options was actually not being discontinued. This made the original communication encouraging customers to migrate very misleading. We invested a substantial amount of unnecessary development time and resources moving away from an app that was already working perfectly for our business. Ultimately, it felt like we were fixing something that was never broken.

We are an established ecommerce company doing over $10 million in annual sales with a heavily customized Shopify storefront. For stores like ours, changing a core product options app is not a simple plug-and-play process. The initial troubleshooting advice often centered around testing Keystone on Shopify’s default Dawn theme, which may be useful for diagnostics, but it does not reflect the reality of many larger stores running custom themes.

Keystone Product Options may be a great solution for newer stores, simpler themes, or merchants starting from scratch. However, if you operate a larger Shopify store with a customized theme and already have a working product options solution, I would strongly recommend carefully evaluating whether migration is truly necessary before committing the development resources.

The Keystone team deserves credit for their support and persistence, but the migration recommendation created a lot of unnecessary work for our business.

Great experience! Their tech team helped me switch from SCPO and the transition was smooth. They helped me with all 3 of my websites and I'm so grateful for their support. I absolutely recommend this app!! The look of the options themselves on the page are cleaner too. Truly an upgrade! Thank you Keystone team!!

I'm reverting back to SCPO since this app does not support listing the product options separately at checkout. If can only bulk up the price of the existing product.

Customer service is unmatched. They helped me set up 3 different web stores that all now use Keystone Product Options. They were attentive, easy to work with and communicated changes in a way that was easy for me to understand. Having used Bold Product Options and SC Options, this is the best looking upgrade yet by far. My highest recommendation for Keystone!

Still on the fence.

I did the migration and played around in the admin and it still looked nothing like my current SCPO set up. The set up is also not as straightforward and easy like it claims and when I activated the Keystone app trying to make it close to what I had, it did not look good at all and I had to hide the app option on my product pages. The customization options in admin are not enough and changing text size, whether you want it bold or not and making color changes would have to be done in the theme file. I may need to look to a different company once SCPO stops working. I don't like feeling pressured to upgrade and migrate if SCPO is working just fine. There is also no word if SCPO is going to disappear one day and if that is the reason why they want us to migrate. If that's the case, be transparent so people can make an informed decision for their company whether they should stay or go elsewhere. :( it's very stressful as it is having to further modify a finished website with no reasons or explanations given.

We are long time Bold, then SC Product Options app users (by this same company). When I was concerned about the migration to this, their new app, they gave me the white-glove-treatment. They took care of each detail and worked out any issue very quickly. Their support is quick and very capable. Since this kind of app is crucial to our store, I'm thankful for such a stellar team behind the app. Thanks Ahmed Piric and team for always being there when I need you!