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Had a customer call me yesterday - I guess KIT sent an email out to someone that had added an item to there cart and then came back and bought it a from a different computer a few days later. He was worried that he wasn't going to receive his order after receiving the email.
I suppose It would be hard to decipher an outdated cart vs a recent purchase from the same customer but I may be deleting it I get another phone call like that.
Not because I don't believe in the app - just because I don't want to have to explain to my customers that my emails are automated and it was a mistake.
This isn't a negative review, just possibly something for them to build on or work towards.
Ryan
Easy to use, great return on investment.
I think t should be nicer template for that, its very simple comparing to other apps. they need to make a better design.
Kit Karts is awesome and very efficient!
I have done some test purchases on my site. Kit karts sent me an email for each item I didn’t purchase without any photo of the product. I think it would be great if it could limit one email per customer with all of the things that were abandoned (including photos) in one email. Otherwise it’s a helpful tool for sure!
So nice! Very easy to set up and definitely pays for itself if you're on a lower tier Shopify plan where automated cart recovery isn't included. I'm able to recover abandoned carts in my shop, Babe Basics, with two clicks on my cell phone no matter where I am.
Great app
www.spicekitchenuk.com
Just installed it. Will get right into it ASAP.
As an entrepreneur with so less time I don't want to abandon my marketing background in my ceo role. So with Kit I still get the reports I need and I feel I still have a clear view on what marketing actions we do on FB.
Superb app
Slowed my site down to a crawl