Reviews (3,415)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a core growth driver and “game changer” for boosting sales, AOV, and repeat purchases. They highlight easy automation flows (abandoned cart, welcome, post‑purchase, back‑in‑stock) and strong segmentation and analytics for revenue attribution and lifecycle marketing. Many find it intuitive, with seamless Shopify integration, professional email/SMS designs, reliable performance, and helpful support that scales from solo founders to larger brands.
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Out of all the marketing tools I've tried, Klaviyo stands out as the most reliable and efficient. The platform makes everything seamless, and the pricing is genuinely affordable. Absolutely love it.
We appreciate the feedback and are glad the platform has been delivering results!
Klaviyo is fantastic. Consolidated a lot of apps we were paying our for to Klaviyo for Email Marketing, Reviews, Sign-Up Forms, Flows etc and its been great for increasing revenue. Well worth it
Thank you for sharing your experience. We're glad Klaviyo has been a straightforward and effective tool for your marketing efforts!
We've been using Klaviyo for a long time and have continued to stay with the platform because of its rich feature set, ease of use, and flexibility. More importantly, it consistently delivers a strong return on investment, making it a valuable part of our marketing strategy.
Thank you for the thoughtful review. We're pleased to hear Klaviyo has consistently delivered a strong return on investment for your business!
Everything just works - from popup to purchase
We run a premium dog care store in Bulgaria and Klaviyo has become the backbone of our email marketing. The Shopify integration synced our subscribers, orders and events flawlessly, in both directions. We built a welcome flow with a discount code, an abandoned checkout flow and a signup popup, all connected to the store data without a single technical issue.
What impressed us most: the level of control. Smart targeting rules for forms (scroll depth, exit intent, excluding existing subscribers and checkout pages), per-message Smart Sending settings, and clean sync settings that just make sense. Support for a non-English store (Bulgarian forms, emails and error messages) worked perfectly too.
If you are serious about turning store visitors into repeat customers, this is the tool. Five stars, well earned.
Thank you for such a thoughtful review! We're thrilled Klaviyo has become the backbone of your email marketing!
Great customer service, came ack instantly and added value.
We are so happy to hear you have been receiving great value and support from our platform! Thank you for your continued support!
Crazy expensive app If you are mid or small size business try something else before you fell like us!
Thanks for sharing your honest feedback. We understand that pricing is an important consideration for small and growing businesses, and we'd like to help address your concerns. A Senior member of our Billing Support team has reached out to you directly.
Increased communication with our clients, converts to additional sales. Easy to use.
We’re pleased to hear the platform has been delivering on both ease of use and results. Thank you for the 5-star review!
Excellent app with amazing support! Klaviyo is a powerful and reliable platform for Email Marketing&SMS. Special thanks to Anastasia and Mariyah for the amazing support. Great experience!
We appreciate the kind words and the recognition for Anastasia and Mariyah. We'll make sure they hear about this. Thank you for the 5-star review!
It's a great app, been using it for 2 years
We're happy to have served you these past couple years, thank you for the review!
Great experience! The setup was straightforward, and I was able to connect my custom domain and create a professional business email for my Shopify store. Everything worked as expected, and the interface was easy to follow. Having a branded email address gives my store a much more professional appearance. Highly recommended for Shopify store owners who want a reliable custom email solution.
We're glad to hear the platform has been intuitive to use and is positively impacting you and your team already. Thank you for the 5-star review!
