Reviews (120)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for managing marketplace integrations and product feeds across channels like Amazon, bol.com, Zalando, Miinto, and Google Shopping. They highlight powerful feed customization, reliable order and inventory sync, and reduced manual work, even with large catalogs. After initial setup, it’s described as smooth and “plug and play.” Support is consistently praised as fast, patient, and highly effective, with pricing often seen as very fair.
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We’ve been using Koongo to manage our marketplace integrations and it has made the whole process much easier and more efficient. The platform offers a lot of useful options for managing products, prices and orders across different marketplaces.
What we appreciate most is the support team. They are always helpful, responsive and willing to explain things clearly whenever we have a question or run into an issue. It’s great to know that there is someone who can quickly help when needed. Overall, we’ve had a very positive experience with Koongo and would definitely recommend it for marketplace management.
Very useful app if you're selling on marketplaces.
The support team is really helpful once you need any assistance.
Great support team, We had many issues in the beginning but the customer service is top notch!
Perfect for selling on marketplaces. Team is helpfull if facing any issues.
very helpful platform to manage your shopify feed. we use it daily to sync orders between marketplaces. the app is very user friendly and the support is top notch!
Koongo offers many possibilities for managing marketplace integrations, but our recent experience with the bol integration was frustrating.
A repricer that was set to Monitoring Mode turned out to still block updates to our active offers due to MinimumPrice errors. As a result, an important change to our delivery promise was not correctly sent to bol. For a small business without its own IT department, hidden technical dependencies like this are extremely difficult to identify.
It also took some time before support focused on the actual issue. Eventually, Pavel identified the cause, disabled the repricer, and ensured that the synchronization worked correctly again. He certainly deserves credit for resolving the issue.
My main recommendation for Koongo is greater transparency. Features in Monitoring Mode should not block critical updates without a very clear warning. Issues that can affect seller performance or even the status of a marketplace account should be flagged proactively and much more visibly.
Koongo is a powerful platform with good technical support once the right issue is identified, but usability, transparency, and error reporting could be significantly improved for small businesses.
Great app, perfect service
A very effective platform; they are always up to date, and their customer support is highly professional.
A comprehensive marketplace integrator and a very helpful tool to manage product feed. Koongo is very user-friendly and the support is great.
The best application for integration at the moment. A large number of platforms for connecting, the ability to create a custom feed, excellent support service. 5/5 without a doubt.
We’re glad Koongo meets your expectations with its wide range of supported platforms and the flexibility to create custom feeds. Providing reliable support and giving you the tools to connect wherever you want to sell is exactly what we focus on.
