Kustomer

We love the shopify integration in kustomer! It really helps our agents help customers faster with orders and be able to process quick actions like refunds. The enhancements made have really helped!

We have been using the Shopify integration into Kustomer for quite sometime now, and its made things so much easier. Shopify being such a heavy site can be very taxing on the computers we use. With the integration into Kustomer, its allowed us to minimize the amount of tabs running at once keeping our machines running well. The speed at which we see the information is also great, no need to wait for long load times.

It is great to be able to see our store order information directly in our customer service platform. We're able to answer questions faster, and with less cross-communication. Our customer support team has all the answers to store questions without having to log into Shopify directly.

We've been using Kustomer for a few years now, switching from Zendesk, and are very happy with its features and pricing.