LAI Product Reviews App

LAI Product Reviews App

Reviews (562)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and makes stores look more trustworthy and professional. They like the clean, customizable review widgets, advanced management tools, and simple importing from AliExpress and Amazon or between products. Many report reliable performance and strong conversion impact. Support is frequently praised as fast and proactive, quickly fixing theme issues, customizing layouts, and handling technical tasks like schema and restorations.

November 15, 2024

I had doubts and I went on contact support and Hillary from LAI team i pressume wrote to me back in ten seconds was amazing to see how promt and fast she helped me with the issue

Handfreedom store
Italy
29 days using the app
November 12, 2024

Good app, works good. Easy to setup. Very good customer service.

BIOKOMA® - Dried Herbs
United States
7 months using the app
November 8, 2024

Alena was awesome , quick and understood my questions without much explanations. very very impressed.

Prepaw
United States
Over 1 year using the app
November 8, 2024

I could not download reviews today as the Amazon site was down for maintenance, however the lovely ladies at LAI were so helpful.

A little earlier in the day I had another issue seeing my reviews in my store and they promptly rectified the issue for me.

They went above and beyond to assist me today. Good old fashioned customer service is still alive and well and LAI. I will continue to recommend this company moving forward.

Thanks LAI Team - Annie

Puppyum
Australia
14 days using the app
October 29, 2024

Just upgraded this app and came up with some problems, Anthony helped me with all my problems and solved them. Would recommend this a lot.

Furnulem
United States
2 months using the app
October 22, 2024

always so helpful, thank you jesse

Exoh
Australia
About 1 month using the app
October 20, 2024

Super helpful agents! Alena was fantastic - sorted my issues in 2 mins, after spending more than half an hour wandering around the app.

Magnnus
Spain
About 4 hours using the app
October 16, 2024

Had a wonderful experience with Jesse from their support team. She was very quick to get back to me, friendly and solved my 2 issues at a once.
Thanks Jesse for your hard work!

BluMaan
Canada
4 months using the app
October 9, 2024

Helpful support when needing additional help, fast responses and good solutions

Petoir
United Kingdom
17 days using the app
October 8, 2024

The customer service at LAI is excellent.

I was assisted today by Emily who helped me with an issue with my product reviews. She was super fast in doing so, polite and right on to the detail.

Could not recommend any higher A+++

HappiHound
Australia
About 1 month using the app