LAI Product Reviews App

Doris was great! She was fast and very helpful!

This app hasn’t received any meaningful feature updates for a long time. Its design and functionality are far behind competing products, yet I’m still paying $24.99 per month for it.

"The app works fine overall, but the star rating widget has a major flaw. If you choose to hide empty stars on products with zero reviews (so the store doesn't look bad), it completely removes the ability for new customers to write a review from the product page. And it still shows the stars but they are "The app works fine overall, but the star rating widget has a major flaw. If you choose to hide empty stars on products with zero reviews (so the store doesn't look bad), it completely removes the ability for new customers to write a review from the product page. You shouldn't have to display 0-star grey rows just to allow people to leave feedback. There should be an option to hide the empty stars but still keep a 'Be the first to leave a review' link. Right now, choosing a clean design hurts your chances of getting new reviews."out You shouldn't have to display 0-star grey rows just to allow people to leave feedback. There should be an option to hide the empty stars but still keep a 'Be the first to leave a review' link. Right now, choosing a clean design hurts your chances of getting new reviews."

UPDATE:

The support team reached out and pointed out a setting I had missed—and it totally solved the issue! Now, the empty stars are hidden so the store looks clean, new customers can now easily leave reviews for products with 0 reviews,

The whole fix/clarification took just a couple of days, and I am genuinely impressed by their quick and helpful customer service. Upgrading my rating to 5 stars!

Excellent service. Quick response and very helpful. Emily was very nice.

Doris was very helpful and resolved our issue quickly. Thank you!

Exceptional Support and Stellar App!

I am completely satisfied with LAI Product Reviews. The app itself is powerful and highly customizable, but what truly sets them apart is their customer support. Whenever I faced a theme compatibility issue, their technical team stepped in immediately and fixed it within hours.

Quick response, professional attitude, and highly effective. A well-deserved 5-star rating! Highly recommend to any Shopify merchant.

LAI Reviews has been really easy to use and has helped make my store feel more trustworthy and professional. The app is straightforward to set up, looks clean on the website, and gives customers a simple way to see real feedback.

A special mention to Doris from the support team she has been really responsive, friendly, and helpful with my questions. Overall, it’s a solid reviews app and I’m happy with it so far. Definitely worth trying if you’re looking to add reviews to your store.

Extremely easy to work with and the customer support is absolutely fantastic! I has Jesse help me and she was amazing. She gave quick replies and helped me resolve the issue almost instantly.

Fast and efficient assistance from tech support.

very helpful !! and quick response