LAI Product Reviews App

LAI Product Reviews App

Reviews (562)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and makes stores look more trustworthy and professional. They like the clean, customizable review widgets, advanced management tools, and simple importing from AliExpress and Amazon or between products. Many report reliable performance and strong conversion impact. Support is frequently praised as fast and proactive, quickly fixing theme issues, customizing layouts, and handling technical tasks like schema and restorations.

August 4, 2022

I've tried more than ten review software and none of them met my needs. Until I found this software, they can create text reviews, image reviews, video reviews. They support importing reviews and modifying reviews. Best of all, they support 2-column layouts for mobile! I really think their team is amazing, they seem to know the various shortcomings of other software and fix all of them in their app. Plus, I love their customer support so much! ! Thanks Jillian and Anthony, they helped me with so many problems! ! !

keepritual
United Kingdom
About 3 hours using the app
Edited October 25, 2026

Deloris was quick to the task i gave her and really kind while chatting with her. Great service overall.

avriljane
United States
About 1 hour using the app
August 31, 2026

Had technical issues with the app - they looked into it and resolved the issue with an hour.

Huge thanks to Emily and their technical team!

Lumiere Luxe
Australia
5 months using the app
June 9, 2026

Very happy with the LAI App, this was the second review app I have installed as the first one was not user friendly. So glad I found this app it has been very straightforward to set up. i also had such a great experience with Doris! She was able to answer all of my questions and also gave me some really helpful tips to improve my review layout. Super knowledgeable and easy to work with.

Fry Smart
Australia
4 days using the app
Vegahub Technology Inc replied June 25, 2026

Hi Fry Smart

Thank you so much for spending time sharing your feedback. We’re glad to know you’re enjoying our service.

If you need any further assistance, please don’t hesitate to reach out.

July 14, 2026

good customer service, respond and fix any issue right away

Lezaco
United States
8 days using the app
July 6, 2026

Great assistance, helped with exactly what I needed.

Radianceur
Australia
8 months using the app
Vegahub Technology Inc replied July 7, 2026

Hi Radianceur,

Thank you for your valuable feedback! Your words made our day, and we’re so glad you’re enjoying the service.

Feel free to let us know if there’s anything else we can help you with.

July 12, 2026

equipo profesional y te ayudan en cualquier cosa que necesites

YaraGoods
Spain
About 1 month using the app
May 21, 2026

Very happy with the LAI Product Reviews app! It’s simple, user-friendly, and works exactly as needed for our store. A big shout out to Emily and Jesse for their prompt help and assistance whenever needed ,their support has been amazing. Highly recommend this app to anyone looking for a reliable and easy to use review solution, thanks again :)

GetComfyMum
Australia
About 1 month using the app
Vegahub Technology Inc replied May 22, 2026

Hi GetComfyMum,

Thank you for your valuable feedback. We truly appreciate you taking the time to acknowledge our efforts, and we’re happy to hear you’re enjoying our app.

Let us know if you need any help - we’re here anytime.

November 5, 2024

I recently switched from Loox Reviews to Lai, and I couldn't be happier with the transition! The support from Lai has been absolutely top-notch—hands down the best I've ever received. A huge shoutout to Emily, who has been so attentive and supportive, and the dev team, especially Anthony, for going above and beyond to create a custom widget just for me! They customized it as a kind gesture, even though I'm not on the plan that typically includes customizations. No questions asked, just genuine support. Lai Reviews has truly set the bar for customer service, and I’m so glad I made the switch!

SolisSleep
United Kingdom
22 days using the app
July 23, 2023

This app is in a league of its own, outperforming all other review apps I've tried. It has of unique features, unbeatable pricing, and incredibly speedy customer service. A particular shout-out to Maya and Emily for their exemplary support. If you want a better reviews app then Looks, Judge me or Ali reviews look no further. Five stars!

Quebekado
Canada
12 days using the app