LayoutHub ‑ Easy Page Builder

Dear MycardFUT,

I am Cass Harper - Customer Success Manager at Layouthub Easy Page Builder.

Thank you for taking the time to share your feedback, and I’m truly sorry for the frustration you experienced with our app in the past. We genuinely regret that we couldn't deliver the experience you expected, especially with issues like cross device consistency between mobile and desktop. Only a small part of our previous team was able to support you at the time, and unfortunately, it was not enough.
Although this review was from some time ago, we noticed that your store is still active, and we sincerely hope your business is doing well. Wishing you continued success!
Since that time, I’ve taken on the role of Customer Success Manager and built a completely new support team. We've taken the feedback from customers like you seriously and invested heavily in training to ensure our team is knowledgeable, attentive, and ready to provide top-tier service. I can confidently say that the support and value you would receive from us today is entirely different.

In addition, LayoutHub as a product has been significantly upgraded, and we continue to invest in improving both features and user experience.

Although we haven’t heard back from you via email, we would truly love the opportunity to show you how far we’ve come. If you’re ever open to trying LayoutHub again, I’d be happy to personally assist you and ensure everything goes smoothly.

Thank you again for helping us grow through your feedback. It’s customers like you who inspire real change.

Best Regards,
Cass Harper
Customer Success Manager | LayoutHub Easy Page Builder

Thank you so much, thank you for being part of the LayoutHub family <3

Dear livenayad,

I am Cass Harper – Customer Success Manager at LayoutHub Easy Page Builder.

Although your review dates back a few years, we still want to sincerely thank you for taking the time to share your experience. I'm truly sorry for the frustration you faced back then especially with the difficulty customizing your page and adding sections freely after selecting a template.

At that time, LayoutHub was supported by a different Customer Support team, and I regret that we didn’t meet your expectations.

Since then, I've taken over as Customer Success Manager and have built a brand-new support team with stronger product expertise and a customer-first mindset. We've also made significant improvements to our app based directly on user feedback including major upgrades to customization flexibility and overall performance.

Today, LayoutHub is undergoing an exciting new phase of development, and we're deeply committed to delivering a product and service that truly adds value to your store.

If you're ever open to giving us another try, I would be honored to ensure your experience with us is smooth, helpful, and worth your time. We’d truly appreciate the opportunity to serve you again and hopefully earn back your trust.

Warm regards,
Cass Harper
Customer Success Manager
LayoutHub Easy Page Builder

Hi BASICSS,

Thank you so much for your amazing review and for your kind words about LayoutHub.

It truly means a lot to hear that you had a great experience with both the app and our customer service. I’m especially happy to know I was able to help and make things easier for you.

Your support and trust are greatly appreciated. We’ll keep doing our best to provide the best possible experience for you.

Best regards,
James | LayoutHub Customer Support Team

Hi Andrew,

Thank you so much for sharing your feedback. I’m really glad to hear that you had a great experience, and I truly appreciate you taking the time to let us know. It’s always encouraging to hear that everything went smoothly and met your expectations.

If you ever need assistance again, whether it’s guidance, improvements, or simply exploring more features, please feel free to reach out anytime. I’m always here and happy to support you whenever you need.

Warm regards,
Amozz | LayoutHub Customer Success Team

Hi Sebastian,

Thank you so much for your wonderful review! I’m really glad to hear that the support was helpful for you, especially while you’re getting started with your Shopify store. Knowing that I could make the process clearer and smoother truly means a lot.

If you ever need more guidance, have questions, or want help bringing new ideas to life, please feel free to reach out anytime. We’re always here to support you on your journey.

Warm regards,
Amozz | LayoutHub Customer Success Team

Hi Luke,

Thank you sincerely for sharing your wonderful feedback with us. We’re delighted to know that you find Beae to be an amazing app and that it brings real value to your business.

We also truly appreciate your kind words about our customer support. Knowing that you had a positive experience with me personally means a lot, and I’m grateful for your recognition. At LayoutHub, we believe that offering great support is just as important as building great features, and feedback like yours assures us that we’re heading in the right direction.

Our goal has always been to create a product that feels reliable, easy to use, and impactful for store owners of all sizes. Reviews like yours encourage us to keep refining the app, improving usability, and adding more functions to help you grow faster and more smoothly.

If there’s ever anything more we can do to support you, please don’t hesitate to reach out. It’s always a pleasure to assist, and we’ll continue doing our very best to make sure your experience with Beae remains excellent.

With warm regards,
Amozz | LayoutHub Customer Success Team

Dear Nargis,

Thank you so much for leaving us a review from Beae all the way to LayoutHub

We truly appreciate you taking the time to share your feedback. Your insights are invaluable to us, helping us enhance our services to better meet your needs.

If you have any questions, run into any issues, or require further assistance, please feel free to reach out. I’m always happy to help and will do my best to assist you as quickly as possible.

Warm regards,
Eddy,
Layouthub Team.

Dear AnyShape.Apparel,

Thank you so much for your kind words and for sharing such a great summary of LayoutHub!
We’re thrilled to hear that you found our app helpful — especially for beginners looking to build beautiful websites with ease. Our goal has always been to provide smooth customization, seamless integrations, and a user-friendly experience, so it's amazing to know it’s working well for you.
If there’s anything we can support you with as you continue building your site, just let us know. We’re always here to help!

Warm regards,
Sheldon
LayoutHub Team

Dear Tarek,

We’re so grateful for your positive review! It’s fantastic to know Beae is supporting you with your landing page creation. Your words of encouragement mean so much to our team.

Best regards,
Duke | LayoutHub Customer Success Team