LayoutHub ‑ Easy Page Builder

LayoutHub ‑ Easy Page Builder

Reviews (1,375)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy, intuitive way to build and customize Shopify pages without coding. They like the drag‑and‑drop editor, fast setup, and wide range of clean, flexible templates for product pages, blogs, and landing pages. Many say it improves store design and conversions while loading quickly and working well with modern themes. Support is frequently praised as fast, patient, and highly proactive.

August 11, 2024

I really like the app and options. I had trouble publishing; standard page would not completely publish. Cass with LayoutHub fixed the issue for me promptly. That I can appreciate! Other than that, I think this is a tool I could use.

Chic Boutique HTX, LLC
United States
5 days using the app
LayoutHub replied August 20, 2024

Hi Emma,

Your review not only helps us understand how we're doing but also assists potential customers in making informed decisions. Your input is vital to our continuous improvement efforts.

Once again, thank you for choosing our services and for sharing your thoughts with us. We look forward to serving you again soon.

Cass | Layouthub Customer Success Team

July 28, 2024

The app is very user-friendly so is the support. They help me everytime I need a problem. Once I had such a problem that even the whole team gathered together to fix it. They sent me a photo in the chat :D I love how they want to keep their customers close to them even become friends with them. I think this is their biggest strength. They really want you to be successful in your business. You are not alone! They are on your side!
I highly recommend the app and the whole team behind it! Keep up the excellent work guys!

ДОКТОР ГЕОРГИ ПАШОВ ЕООД
Bulgaria
25 days using the app
LayoutHub replied July 30, 2024

Dear George,

I'm Cass from Layouthub. Have a great day !

Your review not only helps us understand how we're doing but also assists potential customers in making informed decisions. Your input is vital to our continuous improvement efforts.

Once again, thank you for choosing our services and for sharing your thoughts with us. We look forward to serving you again soon.

Cass | Layouthub Customer Success Team

July 4, 2024

OMG, Duke is incredibly responsible and professional! His expertise and sense of humor make working with him a delight. He definitely deserves a salary raise. Thank you for your app—it’s so easy to use and absolutely adorable. The team is amazing and very dedicated.

I will definitely be using this plugin more often to create various content. It's incredibly user-friendly and offers excellent customization options, including front-end code modifications. The flexibility and ease of use are truly impressive, making it a valuable tool for my projects.

Duke’s quick responses and detailed solutions have been invaluable. He goes above and beyond to ensure everything runs smoothly. I appreciate his hard work and dedication. Thank you, Duke, for your exceptional support! Have a wonderful July!

IMARKU
United States
3 days using the app
LayoutHub replied July 8, 2024

Hi Emma,

Thank you so much for your wonderful review! I am thrilled to hear that you find the app easy to use and adorable. Your kind words about my professionalism and sense of humor mean a lot to me, and I’m glad to know that my support has been helpful for your projects.

I'm delighted that you’re enjoying the flexibility and customization options of the plugin. Knowing that it’s a valuable tool for your content creation is incredibly rewarding. Your feedback about the team’s dedication and hard work is greatly appreciated.

If you ever have any more questions or need further assistance, please don’t hesitate to reach out. I’m always here to help ensure everything runs smoothly for you. Have a wonderful July, and I look forward to continuing to support your projects!

Duke | Customer Success LayoutHub Team

June 26, 2024

LayoutHub is my go-to tool for building elegant pages on my Shopify site. I have a rather complex backend (with booking calendars, quizzes, etc.), and LayoutHub has been an indispensable tool for my business to run smoothly. And the support is fantastic (shoutout Duke!!).

Hortihop
United States
Almost 2 years using the app
LayoutHub replied July 1, 2024

Dear Heather,

Thank you very much for your kind words. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Duke | Customer Success LayoutHub Team

May 23, 2024

The service is so good. Their customer support will help you add/code so many different things into your website and they make it so easy for you.
I can't say enough about how good the help team is. I literally sat down for hours with them and made minor adjustments to my page until it was perfect. Cass was the one who helped me with this and they were super friendly the whole way and a pleasure to work with. Jessie also helped me at some points previously and was super friendly and helpful as well.
I am someone who cares deeply about attention to detail, but so many themes are limited in how you can customize them, so having support team like layouthub that helps edit the little things and make sure everything is perfect is huge for me.

Icon Wallets
United States
About 1 month using the app
LayoutHub replied May 29, 2024

Dear Logan,

I'm Cass from Layouthub app.

Thank you very much for your kind words. We will be very happy to hear this, especially Jessie and I. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team

May 21, 2024

This app has truly transformed the way we design and manage our online store.
They go above and beyond to ensure that any problems are resolved quickly and efficiently, often providing step-by-step instructions or even handling the adjustments themselves.

Welcome Native Spirit
United States
12 months using the app
LayoutHub replied June 9, 2024

Dear Phương

Thank you for spending time living a meaningful review. We support 24/7 so please don't hesitate to contact if you need help with the app.

Best regards,
Duke

February 19, 2024

Absolutely thrilled with the LayOut Hub app on Shopify! As a newbie in website building, I couldn't have asked for a better tool. The Pro plan is worth every penny – not only does it offer fantastic features, but the team's support is exceptional. Sophie and Jesse were absolute lifesavers! Whenever I encountered hurdles or had questions, they were right there to assist, responding promptly and providing real-time solutions. Duke deserves special recognition though – he walked me through troubleshooting multiple components, patiently guiding me every step of the way. With LayOut Hub, website building has become a breeze. Highly recommend to anyone looking to create a professional and polished site with ease!

Beak Made LLC
United States
4 days using the app
LayoutHub replied February 22, 2024

Dear, I'm Duke from support team.

Thank you so much for taking the time to leave us a rating!

We truly appreciate to know that you had a positive experience with our product/service. If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction.

Thanks again for choosing us!

Best regards,

Duke | LH Customer Success Team

February 12, 2024

Wow this app is bad. I would love to give it zero stars but their support is good. But support can only be so good when the app doesn't work at all.

My suggestion: Just call the app "500 Server Error", would be more honest.

The good news is that I should get refunded, so maybe you will have a better experience (you have a week to ask for refund, so try it quick)

Wooflinen
United States
5 days using the app
LayoutHub replied February 14, 2024

Hi there,

First we are very sorry for your bad experience with the app.

Regarding the error 500 issue, this is an issue related to our server and it disrupts the use of the application. We fixed the issue shortly and the service is now operating normally from February 8, 2024.

Regarding refunds, currently all payments are processed by Shopify and the Shopify system charges your money so we cannot refund. To receive a refund please send us an invoice for your payment for the app and you can check it at Settings -> Billing -> Bills https://prnt.sc/Y7yRXbnVV-9T. Please contact us via email support@layouthub.com and send us the invoice.

Thanks and again we are very sorry for your bad experience with the app.

Best regards,
Anthony | Layouthub support team

February 6, 2024

LayoutHub has made my Shopify experience so much better. The customizability is top notch. I've ran into a few issues, but their support team is the best and always is able to help me figure out the issue.

Ricardo Beverly Hills
United States
Over 3 years using the app
December 7, 2023

We use the free version for our FAQ page. It was easy to set up and looks good. It recently suffered a glitch and stopped working properly (couldn't see the answers to the questions) but Caroline sorted the issue within 5 minutes - great customer service.

Biteback Products
United Kingdom
10 months using the app