LayoutHub ‑ Easy Page Builder

LayoutHub ‑ Easy Page Builder

Reviews (1,373)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy, intuitive way to build and customize Shopify pages without coding. They like the drag‑and‑drop editor, clean professional templates, and responsive design previews for desktop and mobile. Many say it saves hours when creating landing, product, and blog pages and helps improve conversions. Support is frequently praised as fast, friendly, and skilled at fixing layout and mobile issues.

April 27, 2021

The customer service for this app is horrible. Even on a paid plan, they take days to respond and don't fix issues. Very difficult to communicate with them and often their layout pages do not work. I would not recommend.

Kim Smiley
Canada
About 1 month using the app
LayoutHub replied April 27, 2021

Hi Kim, we really apologize for this bad experience but you see, this is a problem with our live chat system and we are trying to set it up for you and sometimes it is out of our reach. . I think leaving a review unrelated to the product is not fair, anyway I am really sorry and hope you allow us to serve you as soon as possible.
Thank you and regards

Edited February 24, 2021

Not only does this app perform exactly as promised but the support team (shoutout to Dilys & Maria) being it is outstanding! We using multiple apps for our Shopify store; LayoutHub Easy Page Builder has by far offered the best speed and efficiency of support.

Uniqwa Collections
Australia
7 months using the app
April 7, 2022

I'm not a tech person at all! But Layout Hub is super easy to use and the pages look great! If ever I get stuck or need to make a small tweak to a page...customer service reps have been available and super helpful! Shout out to Caroline who helped me most recently.

T-Roots Beauty
United States
9 days using the app
September 21, 2022

Awesome App. Been a long time user of this. Extremely simple to use compared to other "page builder" apps. I needed help for a minor issue, wait que said "41 minutes", but I think it was less than 41 seconds and I got help from Saul. Quickly figured out the issue and it was resolved. Highly recommend!

Beard Octane
United States
Over 1 year using the app
August 5, 2020

This app is good if you are a beginner to Shopify and you want to make a decent looking website. There is not a lot of customization you can do with the individual sections they give you without paying, but overall user experience is good and I really like the customer service that comes with their chat-room.

MicroClimate
United States
14 days using the app
LayoutHub replied June 24, 2025

Dear MicroClimate,

I am Cass Harper - Customer Success Manager at Layouthub Easy Page Builder.

Although your review was quite some time ago, we noticed that your store is still active, and we truly hope your business is doing well!

First of all, we’d like to sincerely apologize for the disappointing experience you had with us in the past. That period was under a different Customer Support team, and unfortunately, we did not live up to the standard you deserved.

Since then, I have taken on the role of Customer Success Manager and built a completely new, well-trained support team. We’ve invested a lot of time into training our team with the knowledge and skills they need to ensure every customer interaction is helpful, friendly, and valuable.

Your feedback, along with that of many other customers, has played a big role in these improvements. On top of this, we’re also making significant upgrades to the product itself, so we’d truly appreciate another chance to show you the new and improved LayoutHub experience.

If you ever decide to give us another try, we’d be honored to support you again and demonstrate the level of service and value that you deserve. Thank you so much for your past support, and we wish you continued success with your business.

Warm regards,
Cass Harper
Customer Success Manager | LayoutHub Easy Page Builder

December 16, 2020

App allows you to rapidly accelerate your page designs. It's worth the cost to get your designs to market quickly. Support is excellent and prompt. I wish it had a bit more to it in terms of layouts. I was looking for a comparison table layout which is pretty common without any luck. There are other apps out there, but I was able to hand code one using this app as a custom section. Ability to create and reuse your sections is a nice touch. Definitely worth the cost.

Every Space
United States
28 days using the app
July 2, 2021

The app offers great Shopify integration, and that’s why we love it, but the actual page designer feels very restrictive compared and inflexible to similar competitors like Squarespace. However, this hasn’t been a problem for us, because whenever we’ve run into a problem where LayoutHub’s default blocks don’t work for us, we’ve always been able to reach out to their support and very quickly get them to do custom design just for us! LayoutHub’s support is incredibly helpful and makes using their app very stress-free.

Cornbelly's
United States
9 months using the app
Edited September 28, 2021

In January I rated this as 3 stars. I found the App 'quite buggy' . I have now worked with the App for a month, and with LayoutHub resolved the issues. We created our first page and launch it. The blocks are good. I still think there's a lot of repetition and some obvious blocks missing from their templates, but you can create 3 basic pages for no charge, which is a fantastic offer. UPDATE - the customer service as responsive when we had issue with our initial page. When we tried to create a Landing Page for a bespoke collection, the images were blurred In the App (not the collection) prices in US$ (we are a UK site). Sure these should be easy to resolve, yet 4 days later no reply.
Because the pages need creating - we moved to an alternative - rather that upgrading to their paid plans.

Cocorose London
United Kingdom
8 months using the app
LayoutHub replied June 19, 2025

Dear Cocorose London,

I am Cass Harper – Customer Success Manager at LayoutHub Easy Page Builder.

Thank you so much for taking the time to leave such a thoughtful and detailed review. Even though it’s been a few years since you shared this, we truly appreciate your feedback and the opportunity it gave us to reflect and improve.

I’m sorry to hear that your experience with blurred images and delayed responses ultimately led you to switch to another solution. That definitely wasn’t the level of service or quality we aim to provide, and I understand how frustrating that must have been, especially when your project timelines depended on us.

Since 2021, LayoutHub has gone through many important changes. I’ve personally joined as the new Customer Success Manager and built an entirely new support team, trained with much stronger product knowledge and faster response time. We’ve also continued to refine our app, with improved image handling, currency localization, and more flexible template options to help merchants like you create beautiful, custom pages with ease.

Although some time has passed, I truly hope you might consider giving LayoutHub another try in the future. It would be our pleasure to support your success and show you how far we’ve come.

Warm regards,
Cass Harper
Customer Success Manager
LayoutHub Easy Page Builder

Edited June 28, 2020

Conceptually, this app is great. It enables the not so technically inclined to easily put together a decently looking page using a library of pre-designed blocks. Unfortunately, it's still a little rough around the edges. I'm fairly confident that eventually they'll get there, though. Most of the issues that came up, disappeared when using Chrome. It would've saved some frustration if the limited browser compatibility was made clear from the start. Supposedly, they're working on improving this. What stings the most, is the difficulty of light/moderate customization. When a block is close to what you want, but not quite it, you very quickly end up having to dive into the code. Those who are savvy enough to do that, however, are probably better off using a more flexible (low-level) app in the first place. A much bigger set of configuration options with good defaults would go a long way! All in all, the app itself probably deserves 4 stars. Having 'Dilys from LayoutHub' in the corner of the screen much of the time, turns that into 5. She was both helpful and fun to talk to. Curious what life will be like without the constant reminders to write a review... ;)

Beautanic Shop
Netherlands
About 1 month using the app
Edited January 30, 2021

Awful experience using the app - managed to successfully delete my blog since it was NOT clear what was happening or being overwritten. You cannot test the pages since you can't save them without committing to the £15 per month fee! Script errors appear on the blog worse, there is NO response from the "customer service". Be aware the response has been they have sent many emails. This is not so - the only emails I have received are marketing emails!

Djuna Jewellery
United Kingdom
5 days using the app
LayoutHub replied January 30, 2021

I am really sorry for this, we have tried to email and contact you many times but got no response. Can you send an urgent email to support@layouthub.com and also create a staff account to support@layouthub.com? We will help you as soon as possible

Proofs about our emails: we sent you 2 emails to the owner of store https://tppr.me/YWpS https://tppr.me/9Q2QW

Thank you