Reviews (46)
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We have been working with LimeChat for almost a year and it has been an amazing experience. The onboarding process, enabling the bot and setting up customer support on Limechat was smooth. They always come up with new/problem-solving features to bridge the gap between the customer and the business. We have been able to solve queries instantly with our automated bot responses, our CSAT score has also improved. The catalogue is also working well. We have an overall report of our agent's performance also- resolve time, first response etc. Overall it's been an amazing experience, the LimeChat support team always answers and resolves our queries in real-time.
Limechat proved to be a really good solution for our customer support and whatsapp marketing needs
It integrates well with all channels and the team is super supportive
The onboarding was extremely smooth and the bot is effective in driving sales
Would definitely recommend
We have started using LIMECHAT for our fashion brand Wabi Sabi Styles and I must say the experience has been great.
The app has helped us to increase my sales through its abandoned cart recovery feature and the chatbot has been very helpful in answering customer queries in real-time.
Everything [process was completed on time and especially the support provided by Arya Lambe was excellent. Recommended app for every business
Recently on boarded LimeChat a month ago and so far, the experience with the Onboarding Team has been very pleasant. All the roadblocks were cleared promptly and special mention to Arya, our Onboarding Manager for being patient and thorough.
LC is constantly upgrading the UI/UX and the team also sets up basic automations for you, both of which are much appreciated.
Requesting the team to make every aspect of the LC bot a no code tool so it's easier to control from the front end.
We have been using using Limechat for Bot and it has significantly helped with customer experience in last 2 months
Integrating with all of our marketing tools was effortless. They respond quickly and actively to assist in resolving any problems we encountered.
Been using Limechat for sometime now and it has been nothing short of expectations. Great dashboard, amazing UI, supportive team!
Great product. Super easy to integrate. Fully automated journey's and campaign reports. Definitely recommend this to everyone. CS team is very supportive and always stays on top of the things.
looking for a whatsapp automation.
Switching to LimeChat for our WhatsApp has been a brilliant decision. LC has significantly helped improved our WhatsApp communication strategy and the bot’s ability to handle customer queries have enhanced our customer experience.
Great dashboard, super pleasant onboarding experience. The team has helped us understand each aspect in detail and has also been available for any and all queries!
