Reviews (504)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably drives measurable revenue, often 20–30% of sales, with higher AOV and quick ROI. They like its accurate AI recommendations for upsells and cross‑sells, flexible placement across the store, and strong theme integration. Built‑in analytics and A/B testing help optimize performance. Setup is described as quick, and support is praised as fast, proactive, and skilled with complex customizations and large catalogs.

September 11, 2023

Uninstalling the app now. The pricing is a total scam when you scale. Many cheaper and better alternatives available if you do a little research.

TaoTempel
Singapore
12 months using the app
LimeSpot replied September 15, 2023

We’re sorry to hear you're not happy with our pricing. We've reached out privately to chat more about it and see how we can help.

Going by your feedback, it sounds like you're looking for more clarity on how LimeSpot tracks sales. We use the same click-based attribution method that big names like Klaviyo and Google use. And to keep things fair, we don't count purchases made over a week after someone clicks on a LimeSpot feature.

It looks like you were taking advantage of our Essentials pricing plan, which allows you to pay monthly based on your brand’s revenue and not LimeSpot’s assisted revenue. This is our most basic plan that offers the most predictability, but if you prefer being charged only for the revenue attributable to LimeSpot, we recommend you try our Pay-As-You-Grow plan. Checking your stores, it’s worth noting that you experienced an average of 58x ROI, which is an excellent performance.

LimeSpot’s algorithm is unique and provides best-in-class personalization and merchandising experience. Our algorithm examines the products in your catalog, creating a structure based on their attributes. It also checks your order history and monitors the behavior of visitors on your site. This provides us a full picture: we can predict which products certain customers might buy and which customers are inclined towards certain products. By watching how customers interact on the site, we can gauge their intentions, helping us present the perfect product to the ideal customer precisely when they're most likely to purchase. While other solutions may be less expensive, they may lead to less accurate recommendations and less revenue.

We hope you’ll give LimeSpot another chance to help your business grow.

May 28, 2017

This has been a great addition to our store.

Buy Me Breakfast
United States
10 months using the app
October 5, 2017

excellent app, works perfect, lots of options

Tamino Test
United States
19 days using the app
December 21, 2017

The best service I've used, sales definitely seem boosted and their customer service in making changes like css etc is amazing. You can see it in real action if you look at a product page on our site www.future-past.co.uk

Future Past Clothing
United Kingdom
5 months using the app
August 5, 2017

Support very prompt, recommended

Lusystore
Vietnam
16 days using the app
July 7, 2018

Good app with good support team!

Optica Ltd
Kenya
2 months using the app
July 22, 2015

Absolutely love it! Works great!!

Shop512boutique
United States
19 days using the app
October 26, 2017

Does exactly what it says it will!

Letterseal
United States
Almost 2 years using the app
July 20, 2017

Great app, great customer service.

Iron And Resin 2
United States
About 1 month using the app
December 28, 2016

Great app!! Our sales are increasing!

Iguanade
Spain
About 2 months using the app