Reviews (945)

Overall rating
4.3
Counts per rating level
  • 70% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app helps boost sales by reducing bounce rates and abandoned carts, generating leads through WhatsApp, and keeping shoppers engaged. It’s widely used for quick customer contact, pre‑purchase questions, and real‑time assistance. Many highlight easy setup, a clean interface, strong customization, and useful features like chat buttons, product sharing, pop‑ups, and automations. Merchants also praise smooth performance, a valuable free plan, and fast, responsive support.

July 6, 2020

I have installed this app. But the list departments feature is not working on my store. I reached out to the support team but nobody is replying after the first discussion.

Unimakers
India
3 days using the app
July 18, 2022

The FB messenger option is not showing in the app due to the menu not displaying correctly. The menu is not very user-friendly and buggy. Waiting for support to fix the issue.

easysleepsa
South Africa
About 1 hour using the app
March 4, 2021

App doesn't work on my theme. Reached out to support. Horrible experience. Support assumed I didn't know how to Save settings and that's why whatsapp button wouldn't appear on my site. Ended up deleting the app.

The Graces
Brazil
9 days using the app
Pushdaddy replied March 5, 2021

Dear Sir,

this app is being used by huge no of stores and 100% free without any POWERED BY XYZ. over the time we have experienced that issue that people dont save and come to us for help. the disadvantage with 100% free app is limited resources. everyone wants free but they dont feel how we will provide support if it is 100% free to huge no of stores. it might be cache issue.

July 22, 2021

User interface is horrendous. Very difficult to navigate and actually understand what you are setting up. Descriptions in English are poorly written. They have also plastered callouts about their app all over the setup screen, such as "NO XYZ.COM". I wanted to like this app, but no, it did not work for me.

Conway + Banks Hockey Co.
Canada
15 minutes using the app
October 19, 2020

you guyz keep asking for review without even using it that why u deserve 1star...............................................................

RUG ROOT
India
About 1 month using the app
Edited January 28, 2021

While using app my webpage doesnt show products with multiple optiosn, i delete the app and all wotks normal, the app has some code that force web to crash.

Sexo Sentido Tienda Erótica
Colombia
8 days using the app
Edited October 3, 2020

so annoying and not helpful! how can I rate the app before using it!?!?! there is no way to make edit, only start from beginning and the rate pop up is just frustrating, I removed it!

LilyRose
Israel
2 days using the app
February 15, 2022

I cant use it, I just installed it and it asks me to make a review in order to use the app so thats really it.

Magia Viral
Mexico
5 minutes using the app
July 30, 2024

No es lo que prometen y se instala automaticamente otra aplicación llamada Pushdaddy WhatsApp, Live Chat, que hace un cobro automatico. Nada de la app funciona

Repuestos Catalán
Chile
About 1 hour using the app
Pushdaddy replied November 15, 2024

Pushdaddy replied November 15, 2024
In listing page it is very clear that app is free for development store only. Noone can offer free software. It requires huge amount of work as well as server cost which does not come free of cost

July 20, 2024

This plugin gave me a terrible experience. I tried to close the subscription, but unfortunately I couldn't find the close page. I tried to email the developer to ask how to close the subscription, but no one responded.

Manicurist
China
3 months using the app