Reviews (945)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app helps boost sales by reducing bounce rates and abandoned carts, generating leads through WhatsApp, and keeping shoppers engaged. It’s widely used for quick customer contact, pre‑purchase questions, and real‑time assistance. Many highlight easy setup, a clean interface, strong customization, and useful features like chat buttons, product sharing, pop‑ups, and automations. Merchants also praise smooth performance, a valuable free plan, and fast, responsive support.
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Estoy muy contenta con la app funciona perfectamente,facil he intuitiva,me encanta tenerla en mi shopify ,mis clientes estan informados instantaneamente sobre cualquier duda que tengan.
Great so far, working on styling and looking to see if the features will work just as fine. Good work, but could simplify the use interface in terms of arrangements so make it neater and easier to digest.
Easy to use, friendly for customers. This app help us to have the better customer' support and to improve our e-commerce. L'app è facile da settare, non disturba graficamente il layout delle pagine ed è di grande aiuto nel far sentire accolto e seguito il cliente.
Very usefull app, easy set up, recommending.
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So easy to install and use. Never thought being able to chat to our customers would be so easy and simple.
It forces you to add reviews , I haven't used the service properly yet . They redirected me to this review
Such a complex application! The support team simply replies to talk with them over a WhatsApp number. Do not recommend it to anyone who has no technical expertise. The user interface is horrendous. Very difficult to navigate and actually understand what you are setting up. Descriptions in English are poorly written. ---- No, the team did not provide any kind of call support. Instead, they sent a WhatsApp Audio Message explaining why they want their customers to get on a call with them. I understand that it saves THEIR time but what about the dashboard? Are they going to make to better for small merchants? ---
One more thing -- they ask us to get on a call! We are a team of females who are working from the comfort of our homes. How can they expect us to get on calls with strangers? How come they cannot make it easier for us who do not have expertise? We have not seen such poor support here on Shopify in a long-long time!
We tried to provide call support. What else you expect. Call we can share everything super fast and safe time of both. But in that also some has issue. We understand ur time so said call. Given number for calling. U could have siad that I am not comfortable in call. We thought it will save your time. No problem. Sometimes 1 rating help us improve us. Thanks.
Malisima app, ni bien la instalo me lleva al checkout para suscribirme y pagar automaticamente, no me deja configurar nada. Dice que es gratis pero lo primero que te llevan es a la pagina de cobro, ya intente varias veces cambiar y nada
Its a very good app. There are lot of options to explore and it is free of cost. I recommend this app
Lento!!! ora anche a pagamento non consiglio a nessuno questa app!
