Reviews (86)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 1% of ratings are 1 stars
October 20, 2022

We are using Channelize for our Skincare Masterclasses. The shopping experience is seamless and doesn't distract our customers from the educational part of the video content. There are a few functionalities that could still be added to the app, like native multi-host support, upload of recorded videos, and minor video editing and trimming of the replay. But otherwise, it odes the job!.

Dr. Dennis Gross Skincare
United States
4 months using the app
May 1, 2023

We love our experience with Channelize.io! The shopping experience on the admin side is easy to navigate and utilize. Our customers love how easy it is to shop on desktop and mobile during the live shopping event, and that you can rewatch after the event is over! We had some admin dashboard views that were showing our products incorrectly but their support team corrected the error quickly.

Dreamland Baby
United States
About 2 months using the app
Channelize.io replied May 2, 2023

Your feedback is greatly appreciated and we love hearing about your experience of using our platform. Keep an eye out for updates. 😍

Thank you and Happy selling!!! 😇

March 10, 2023

My store conversion rate increased from 2.02% to 3.1% after I started shopping shows using Channelize.io app. Customers can add products to the cart during the live show or while watching the recording helps increase sales. I highly recommend this app. Beautiful UI is another plus point. Customer service is very prompt and they even consider new feature development based on customer recommendation.

Luxiface
Singapore
5 months using the app
Channelize.io replied July 24, 2023

We deeply appreciate your lovely review and recommendation! 😍 😇

Enjoy your streaming experience to the fullest! Happy streaming!!!

January 1, 2023

Lots of promises were made but I found this to be very limited, no landscape mode, and the live stream video content is locked behind a complicated pay-wall (there is no simple method to download your own content). I found we are better off using an existing platform like Facebook or Instagram or using an RTMP service and skip this app altogether.

The concept of the app is great but the execution leaves a lot to be desired.

THREEDOM
United States
24 days using the app
Channelize.io replied January 4, 2023

We're sorry to know about your experience Carl and would like to clarify the doubts that made you leave a negative feedback.

For both of them (Landscape Layout, Downloading Video), we have these features already available in our platform.

Landscape mode can currently be achieved using our Custom RTMP feature, and is already being used by multiple Shopify merchants.

For making your Videos downloadable, our team had already shared with you the requirements and were looking forward to your reply.

Please let us know when you're ready to resume communication; we would appreciate the opportunity to help you with all your requirements, and make you successful with Live Shopping.

July 5, 2021

One of the best Apps for LIVE SHOPPING, Very easy to use. A must for every shop. We use it and are very satisfied. The app developers also respond immediately if you need help +++++

KEAUTI
Germany
24 days using the app
June 2, 2022

Recommended! We were looking for something with good mobile compatibility and this app works great. Easy to use and good UX. Looking forward to seeing how we can grow our business with live shopping

RSA
United States
About 1 month using the app
June 6, 2023

Great customer support + user experience support!
Angshuman was very helpful in terms of setting up our account and hosting our first show.

Nested Bean
United States
About 1 month using the app
Channelize.io replied June 12, 2023

We deeply value your feedback and take great joy in learning about your experience with our platform. Stay tuned for exciting updates. 😍

We extend our gratitude and wish you a delightful selling experience!!! 😇

April 5, 2022

The support behind this app is amazing and I have just completed my first shopping show resulting in increased sales already. Thank you Angshuman, you are the best.

Golf Women On Course
Australia
3 months using the app
Channelize.io replied April 7, 2022

We are overjoyed to hear about your sales and hope to see you grow even more from here. 😇 ❤️

I will certainly pass on your comments to Angshuman.

Thank you for your review!

April 25, 2022

We have had really a good experience using this app! I must point out how helpful and quick the whole team was as we had some custom requirements and the Channelize team basically responded very positively to each and all of them! They implemented for us a way to find products based on their ID instead of their name. This was a problem to us, since we have several products with the same name, but they solved this very promptly. Also they helped us with adding a new language to the app, which we appreciate hugely! As we're continuing using this app, I'm sure that we will be able to provide more feedback and improvement ideas and I'm convinced they will be received positively like in all previous cases. PS: We appreciate all the support and quick replies we've received from Angshuman! Thank you!

Galeria de Bijuterii
Hungary
12 days using the app
July 12, 2023

We love how easy this program is to use. Very easy for the customer to navigate the sale and adds item directly into their cart for easy check out and very easy for us to fill the orders.

CraftTownFabrics
United States
8 months using the app
Channelize.io replied July 24, 2023

We're thrilled with your positive feedback and five-star rating! Thank you! 😍 Exciting news: more incredible features are coming soon, stay tuned! :)