Reviews (167)

Overall rating
4.4
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑quality, AI‑driven translation tool that delivers accurate, near‑native, e‑commerce‑focused translations across entire stores in minutes. They like the clean, intuitive interface, lightweight performance, and support for complex content and third‑party builders. Many report better multilingual SEO and faster global expansion. Pricing based on actual usage is seen as cost‑effective, and support is frequently praised as fast, friendly, and proactive.

February 18, 2025

Wir haben durch die Übersetzung viele neue internationale Kunden erhalten. Die Preisgestaltung ist etwas zu hoch. Aber zurzeit angemessen.

Kaminladen
Germany
4 months using the app
AGI Forge Global, Inc. replied February 19, 2025

Herzlichen Glückwunsch!! Wir freuen uns sehr zu hören, dass die App Ihnen geholfen hat, mehr internationale Kunden zu gewinnen. Wir sind bestrebt, Mehrwert zu bieten, und Ihre Unterstützung bedeutet uns sehr viel. Vielen Dank, dass Sie unsere App nutzen❤️

September 27, 2024

This app works great compare to other app since it can translate everything based in AI. This is much more accurate than previous translating app. And it costs less too. However, this app still needs a bit improvement for translating third party content. I had an issue with that, and it wasn't solved at this moment. So I am waiting for update now. Overall, this app is great, and looking forward for further improvement.

PL8HERO(プレートヒーロー)
Japan
2 months using the app
AGI Forge Global, Inc. replied October 2, 2024

Thank you so much for sharing your experience with Locales.ai! We’re thrilled to hear that you find Locales.ai's GPT-4 powered translations more accurate and cost-effective compared to other apps.

We appreciate your patience regarding the issue with third-party content translation. We actually left you a message through customer support and email two days ago, as we’ve made some progress and need your confirmation to move forward. Could you kindly check it at your convenience so we can proceed?

Your feedback helps us grow, and we’re excited to continue enhancing Locales.ai to meet your translation and localization needs. Thanks again for your support, and feel free to reach out if you need any further assistance!

Best regards,
Gary and Lewis

September 12, 2024

Amazing app and team behind it! It's a must have to translate your store super quickly and efficiently. Translations are way better than any other app you can find and the price is actually really affordable.

Many thanks to Lewis and David for all the help and making something custom for my store.

Feu&Co
Canada
5 days using the app
AGI Forge Global, Inc. replied September 13, 2024

We’re happy to hear that you’re enjoying the app and finding it valuable for translating your store quickly and efficiently.

It was a pleasure to assist you, and we’re glad it works just as you wanted, ensuring your users can select and see the correct language seamlessly. Your feedback truly motivates us to keep improving and delivering the best experience possible.

Lewis and David

March 27, 2026

Abusive billing and poor quality of CS. I don't recommend to use. Better not use. Just do not use it.
Have suspicion why bad reviews are only from 2026.

Krescend
Poland
7 months using the app
February 1, 2026

No customer service whatsoever, avoid this app at all costs, I do not recommend it!!!

Aelia rituel
France
1 day using the app
January 14, 2026

Very practical! The customer service team was also very responsive. I highly recommend it.

MERACH EU
Germany
9 months using the app
December 11, 2025

great app working perfectly, chat support also a great help

Nordlabs
Netherlands
About 2 hours using the app
November 26, 2025

Best program, fast support, love it!

Raysport
France
About 2 months using the app
October 28, 2025

Great app very useful and great customer service ! I recommend 100%

MEORA Paris
France
7 days using the app
September 26, 2025

I love using this better for the International store and also great for multi language seo. I suggest that use and grow better.

Halal Cosmetics
Netherlands
About 1 hour using the app