LockPro: Password Protect Lock

LockPro: Password Protect Lock

Reviews (49)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
June 5, 2026

Very helpful fast support. Great app for what we need. RECOMMEND!!!

FENZ
United Kingdom
2 months using the app
Productive Passengers replied June 10, 2026

Thanks for the recommendation!

Really pleased to hear LockPro is doing exactly what you need, and that our team was able to provide quick support whenever required. We appreciate you taking the time to leave a review.

Wishing the FENZ team in United Kingdom many happy customers and continued growth! 🚀

Edited September 29, 2026

Excellent support and a team that listens
We had a very specific membership requirement for our Shopify store: products and prices needed to remain publicly visible, while purchasing selected products was restricted to tagged members.
Sophia and the LockPro team took the time to understand our customer journey and custom-built a Members-only Purchase feature that now does exactly what we needed. Customers can browse normally, are prompted to sign in or join only when they try to purchase, and can be returned to the product they were viewing.
The support throughout has been responsive, patient and genuinely solution-focused. It's great to work with an app team that listens to merchant feedback and develops practical solutions around real store requirements.
Highly recommended.

CoolCanna
South Africa
11 months using the app
Productive Passengers replied November 18, 2025

Thank you so much for your review! 🌟

We are glad to hear you had great experience with LockPro app the support team.

Feel free to reach out if you need any assistance.

We wish Team CoolCanna in South Africa continued growth and success in business :)

July 28, 2025

Great support. Got timely answers and help with getting locks and and redirects setup. This program accomplishes locking entire collections to authorized users only. With out this program a separate Shopify site would be required. Well worth the low annual price.

Hawaii Fire Department Warehouse
United States
13 days using the app
Productive Passengers replied July 29, 2025

Thank you so much for the thoughtful review!

We’re honored to support the Hawaii Fire Department team. It’s great to hear the app helped with locking collections.

If you ever need assistance or have suggestions for improvements, we’re always here to help.

Wishing you continued success and safety in all your efforts! 🚒

Edited June 26, 2025

The app makes it very easy to set-up a lock for a collection and the customer support was very fast and very helpful!

UPDATE: 2 weeks after setting up my lock, the lock was changed to apply to my whole store, it then was automatically disabled (without any notification). I attempted to fix this and as soon as I open the lock to edit I am given a message saying "upgrade to access these features". Total scam. DO NOT GET THIS APP.

Organic Cosmetics Company
United Kingdom
14 days using the app
Productive Passengers replied June 16, 2025

Thank you for the great feedback! We’re happy to hear that setting up the lock was smooth and our support team could assist you quickly.

Feel free to reach out to us again in case you need any assistance.
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UPDATE:

We’re really, really sorry for the experience you had, it was never our intention. We’ve reached out multiple times because we truly want to fix this.

Please give us a chance to make it right. After that, if you still feel the 1-star is fair, we’ll respect that completely.

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Wishing the Organic Cosmetics Company in the United Kingdom continued success! 🌿

April 9, 2026

Super easy to download and set up my first lock worked right away! Just started the process, so unsure how longterm usage is. Set up was incredibly simple.

Town & Tradition
United States
About 3 hours using the app
Productive Passengers replied April 15, 2026

Thank you for the wonderful review! We're really glad to hear the setup was simple and that you were able to get your first lock working right away. That’s exactly the experience we aim to provide.

If you ever need any help as you continue using the app, feel free to reach out, we’ll be happy to assist.

Wishing Team Town & Tradition in the United States continued success, growth and a lot of happy customers! 🚀

March 5, 2026

Product was pretty simple and quick to set up! The team was also really helpful with providing customization requests and got it done really quickly!

studio memoli
United States
About 19 hours using the app
February 26, 2026

possibly the best customer service I had, ever. Fastest, most customized, solution-oriented and with great vibe. Didn't know that was even possible. MERCI.

SUPERIOR—SELF
Switzerland
37 minutes using the app
Productive Passengers replied March 14, 2026

Thank you so much for your wonderful feedback.

We’re delighted to know that you found our support fast, customized, and solution-oriented. Your kind words motivate our entire team to keep delivering the best possible service.

Thank you again for your support. We wish SUPERIOR—SELF in Switzerland continued success and growth.

April 28, 2026

Great app that does exactly what i wanted. Had a small issue during the setup but I got great help immediately. Thumbs up!

Mera Petfood
Sweden
36 minutes using the app
Productive Passengers replied April 29, 2026

Thank you for your review 😊

We’re really happy to know the app is doing exactly what you need, and we truly appreciate your kind words about our support team.

Please feel free to reach out anytime if you need any help, we’re always here for you.

Wishing the team at Mera Petfood in Sweden continued success and growth in your business! 🚀

April 17, 2026

Works perfect!!

LazerSportswear LLC
United States
About 2 months using the app
Productive Passengers replied April 29, 2026

Thank you for your review 😊

Please feel free to reach out anytime if you need any help, we’re always here for you.

Wishing the team at LazerSportswear LLC in United States continued success and growth in your business! 🚀

December 18, 2025

Samreen was super helpful and quick to respond!

Santa Clarita Wholesale Batteries LLC
United States
About 20 hours using the app
Productive Passengers replied January 8, 2026

Thank you for writing to us a review. Our customer success team works hard, and it truly means a lot when customers like you recognize their efforts.

We wish Santa Clarita Wholesale Batteries in the United States continued success and growth.