Locksmith
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (306)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy, intuitive way to control access without custom coding. It’s used to hide prices, run retail and wholesale from one store, gate VIP/member/staff content, and create secret or password‑protected products. Flexible rules (tags, login, IP, geo, etc.) enable tailored experiences and new revenue streams. Many call it reliable over years of use and praise fast, hands‑on support and fair “pay what feels good” pricing.
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We had a complicated situation where we needed different membership level logins so that we could display different pricing structures. Using Locksmith solved the problem seamlessly. Their helpdesk has always been personal and top notch.
Application worked just as designed. We had one minor issue which Ken resolved without any issues. Ken clearly knows his product and wants to provide the support. I only wish other app developers would have this level of customer support.
We use this app to manage over 10 B2B and wholesale Shopify stores. It is crucial to our business, because it helps us restrict access to products. We have had questions and need help several times - they are always responsive and helpful.
This was one of those apps that does exactly what it say, with a great UI and flawless integration. Used it to allow check out for those who had pre-ordered some products early ahead of launch and it worked flawlessly. Couldn't be happier.
great app, just what we need. But maybe more importantly the customer service provided by Tristan was outstanding. He just took the initiative to fix something, it wasn't a bunch of back and forth which usually happens with shopify apps.
This app helped set up wholesale on our retail store site. There are areas in Shopify that it cannot block, but we could devise satisfactory work arounds. This saved us the expense of upgrading to the premium version of Shopify.
Nice work!
Awesome service again and the app is working perfect! A special shout out to Erica for very prompt and efficient service and this may sound silly, but for being so nice - it's really not a given these days, but surely appreciated. Thank you!
The locks worked well and it was super easy to use/set up but this app slowed down our site immensely. We ended up removing it because many of our pages and collections kept crashing. After we removed the app, our pages started to work again.
Locksmith doesn't create a performance issue out of the box, but some configurations coupled with some themes *can* be problematic. For complex themes, it's possible for Locksmith's "Hide any links to this [locked resource]" option to create a performance problem. We've got a guide on handling this here:
https://docs.uselocksmith.com/article/432-what-should-do-i-do-if-my-site-is-loading-slowly
... and we're always available to help, if you find a performance issue with your store.
I don't often leave feedback but Locksmith is a powerful app for our site which allows us to customise a lot of material shown to different customer regions. The customer service by Ken was also great, hope to continue using them in the future, thanks
Probably the best app experience I have had on Shopify. We run a fitness website and have had no issues configuring it for multiple levels of access. Isaac is a very good developer and understands what stores need and how to make it easy to implement.
