Reviews (19)

Overall rating
4.4
Counts per rating level
  • 74% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 21% of ratings are 1 stars
December 5, 2025

wounderful customer support App!

HD Brows | NOUVEAU LASHES | BIO Sculpture Shop by UNEW DE/AT
Switzerland
Over 1 year using the app
January 30, 2023

This app don't work. I got my own login name and password when I try to log in to a customer. I don't think you have tested this. Also not serious to give a 5 star from your own develop dep.

jsonsweden.com
Sweden
About 1 hour using the app
Magefan replied February 1, 2023

Thank you for your review. The app goes through a very thorough technical review by our and Shopify team before being published online. So the Login as Customer app has been approved by Shopify after a few weeks of testing. Could you please tell us what issues you're facing in more detail so we could make it work for you? We suspect that while trying to log in you've got the "Incorrect password and login" issue. In this case, please check this article: https://magefan.com/shopify/apps/login-as-customer/incorrect-email-or-password

Currently, we're working on improving the app user guide, so you can find a solution to your issues and questions faster.

September 12, 2022

Works great on my new website. Just added it a few weeks ago and already helped customers to make sure they are purchasing the correct items. This app really helps me give my customers extra customer service.

Melon Studio
France
6 days using the app
September 9, 2026

Veterinarian Recommended Solutions
United States
28 days using the app
June 30, 2026

Theworthydog.com
United States
20 days using the app
May 3, 2026

Calm Mountain (Sprinly Test)
United States
7 days using the app
April 19, 2026

decent packaging NZ
New Zealand
11 months using the app
January 6, 2026

Pickett Brass & Blackburn Trumpets
United States
About 2 months using the app
December 15, 2025

Sprinly
United States
19 days using the app